Site Manager: Operations & Compliance Leader

SBM Management Services, LP; Waltham (MA); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Benefits package

Job summary

SBM Management Services, LP is seeking a Site Manager in the United States with 2–5 years of experience in business operations and facility management. The role focuses on directing programs, enforcing policies, and ensuring contract compliance for customer sites.

The position requires strong communication, project management, and budgeting skills. You will supervise service personnel, coordinate with clients, and drive improvements across safety, quality, and efficiency.

Qualifications

• Bachelor's degree in business, communications, or a related field with 2–5 years of experience.
• Strong verbal and written communication skills are required.
• Bilingual a plus; able to communicate effectively with diverse stakeholders.

Responsibilities

• Direct company programs and ensure policy compliance with contract duties.
• Plan and develop work schedules to ensure adequate service.
• Prepare and assign service personnel schedules and routes.
• Inspect facilities for safety, quality, and service standards.
• Manage budgets, labor hours, overhead, and expenses.
• Coordinate with customers, clients, and subcontractors to ensure smooth contracts.
• Lead meetings and communicate updates to stakeholders in real time.

Skills

Verbal communication

Written communication

Customer service

Problem solving

Time management

Project management

Planning

Presentations

Interviewing

Coaching and training

Education

Bachelor's degree in business, communications, or related field

Tools

Microsoft Office

General computer skills

Job description

SBM Management Services, LP is seeking a Site Manager in the United States with 2–5 years of experience in business operations and facility management. The role focuses on directing programs, enforcing policies, and ensuring contract compliance for customer sites.

The position requires strong communication, project management, and budgeting skills. You will supervise service personnel, coordinate with clients, and drive improvements across safety, quality, and efficiency.