Shift Operations Leader – Drive Results

Ryder System, Inc.; Florida; On-site; USD 63,000 - 78,000; Full time

Benefits offered by this job

Health benefits and welfare options

401(k) retirement plan

Job summary

Ryder System, Inc. is seeking an Operations Supervisor in Florida to assist the Operations Manager in managing shift operations, staffing, and workflow within the shop.

The role requires balancing customer needs with financial, operational, quality, safety, and asset targets while maintaining cross-functional readiness to back up other roles as needed. Responsibilities include planning and scheduling work, supervising personnel, coordinating with technicians, and ensuring adherence to warranty

Qualifications

• High school diploma or GED required; Associate's degree preferred or 1–3+ years in maintenance operations.
• Bachelor's degree preferred or 1–3+ years in maintenance operations; substitute may apply for Ryder role.
• Maintenance/technical experience in a shop environment required; supervisory experience preferred.
• Experience with a Shop Management System; Microsoft Office inter­mediate preferred.

Responsibilities

• Plan, schedule, and assign work to technicians; track productivity and conduct shift/shop meetings.
• Ensure warranty policies and procedures are followed and communicate with customers as needed.
• Manage labor and performance of personnel; develop staff; maintain customer relationships and vehicle uptime.
• Support safety, quality, and asset targets; maintain documentation and compliance across the shop.

Skills

Customer communication

Vehicle diagnostics

Shop leadership

Education

High school diploma or GED

Associate's degree preferred

Bachelor's degree preferred

Tools

Shop Management System

Microsoft Office

Job description

Ryder System, Inc. is seeking an Operations Supervisor in Florida to assist the Operations Manager in managing shift operations, staffing, and workflow within the shop.

The role requires balancing customer needs with financial, operational, quality, safety, and asset targets while maintaining cross-functional readiness to back up other roles as needed. Responsibilities include planning and scheduling work, supervising personnel, coordinating with technicians, and ensuring adherence to warranty