Store Shift Supervisor & Training Lead

Arc Thrift Stores; Westminster (CO); On-site; USD 26,000 - 28,000; Full time

Job summary

Arc Thrift Stores in Westminster, CO seeks a Relief Supervisor to manage store operations and drive sales during shifts as scheduled. You will oversee staffing, train new employees, and ensure the store is properly merchandised and clean, with cash reserves ready and staff supported during busy periods.

Additionally, you will enforce the customer service program, provide on-the-job training, coach on safety, report daily performance, manage attendance, and uphold banking and closing procedures

Qualifications

• Experience working with a diverse workforce.
• Ability to work with individuals possessing developmental disabilities.
• Ability to use good judgment.
• Energy to take on fast-paced work.
• Strong written and verbal communication skills.
• Good listener.

Responsibilities

• Manages the operation of the stores to achieve maximum sales performance during shifts as scheduled.
• Ensure the store is adequately staffed.
• New employees are trained.
• Store is properly merchandised and is clean.
• Cash registers have adequate change reserves.
• Assists the cashier when needed.
• Implements all aspects of the customer service program.
• Provides training by answering questions, giving directions, and offering feedback about task performance to employees and community service workers.
• Assists in limiting store injuries by providing safety guidelines to employees, coaching employees about safety issues, identifying and promptly reporting safety concerns to the store manager.
• Daily reports on performance of the assigned crew and furniture department; suggests disciplinary actions and terminations to the store manager.
• Maintains daily employee attendance records in assigned departments and makes employees aware of issues.
• Implements Operations Manual guidelines for banking and cash handling to ensure accuracy and accountability.
• Ensures all shopping carts are in the store at closing.
• Follows closing procedures in the Operations Manual to ensure the store is secured at the close of each business day.
• Prepares the production room for the next shift by ensuring that dropped off donations are inside store.
• Reports to the store manager or supervisor.
• Gives direction to store employees during assigned shifts.

Skills

Staffing

Customer service

Safety coaching

Communication

Teamwork

Education

Experience with diverse workforce

Job description

Arc Thrift Stores in Westminster, CO seeks a Relief Supervisor to manage store operations and drive sales during shifts as scheduled. You will oversee staffing, train new employees, and ensure the store is properly merchandised and clean, with cash reserves ready and staff supported during busy periods.

Additionally, you will enforce the customer service program, provide on-the-job training, coach on safety, report daily performance, manage attendance, and uphold banking and closing procedures