Shift Operations Lead

Bango Larchmont; Village of Larchmont (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

Bango Larchmont is seeking a Shift Manager to oversee daily operations and lead the team at our Bowls location in Larchmont, NY. The ideal candidate will ensure a high-quality guest experience by managing staff and maintaining operational standards. Responsibilities include addressing customer complaints, ensuring safety protocols, and promoting a collaborative team environment. We're looking for someone who is passionate about food and service, committed to excellence, and ready to join a fun and friendly team.

Qualifications

• Must adhere to company standards and service levels to increase sales.
• Ability to maintain customer satisfaction by evaluating service offerings.
• Ensure compliance with operational standards and safety regulations.

Responsibilities

• Oversee staff during shifts and ensure high-quality service.
• Handle customer complaints and ensure positive guest service.
• Ensure safe working environment to reduce risk of injuries.

Job description

Bango Larchmont is seeking a Shift Manager to oversee daily operations and lead the team at our Bowls location in Larchmont, NY. The ideal candidate will ensure a high-quality guest experience by managing staff and maintaining operational standards. Responsibilities include addressing customer complaints, ensuring safety protocols, and promoting a collaborative team environment. We're looking for someone who is passionate about food and service, committed to excellence, and ready to join a fun and friendly team.