Shift Manager: People-First Hospitality Leader

Shake Shack; Orlando (FL); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Weekly Pay

Performance bonuses

Medical, Dental, Vision Insurance

Flexible Spending Accounts

401(k) plan with Company Match

Paid Time Off

Paid Parental Leave

Employee Resource Groups

Shake Shack Meal Discounts

Commuter Benefits

Career development opportunities

Charitable opportunities

Job summary

Shake Shack in Orlando, FL is seeking a restaurant leadership professional to oversee shift flow, safety, cleanliness, quality, and speed. You will guide an hourly team, participate in hiring, and assist with inventory and purchasing as needed.

The role emphasizes strong problem-solving and effective communication, with opportunities for growth in a fast-growing hospitality brand and a collaborative work culture.

Qualifications

• 1 year of restaurant leadership experience supervising a team
• Food Safety Certification according to local jurisdiction
• Strong problem solving skills
• Effective communication skills, both written and verbal

Responsibilities

• Manage the flow of service and direct the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed
• Help build and lead high performing team of hourly Team Members
• May assist with operational support functions (i.e. Purchasing, Receiving, Inventory, etc.)
• Participates in applicant interviews and assists with employee relations

Skills

Strong problem solving

Effective communication

Team leadership

Job description

Shake Shack in Orlando, FL is seeking a restaurant leadership professional to oversee shift flow, safety, cleanliness, quality, and speed. You will guide an hourly team, participate in hiring, and assist with inventory and purchasing as needed.

The role emphasizes strong problem-solving and effective communication, with opportunities for growth in a fast-growing hospitality brand and a collaborative work culture.