Shift Leader, Hospitality (Fast-Paced Growth)

Shake Shack; Philadelphia (Philadelphia County); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Weekly Pay

Performance bonuses based on the achi

Medical, Dental, Vision Insurance &amp

Supplemental Life Insurance and Short-

401(k) plan with Company Match

Paid Time Off/ Sick Time

Paid Parental Leave

Employer Assistance Program (EAP)

Commuter Benefits

Exclusive corporate discounts for trav

Shake Shack Meal Discounts

Charitable opportunities to give back

Employee Resource Groups

Career development opportunities - we

Job summary

Shake Shack is hiring a shift leader to manage the flow of service, direct team members, and uphold high standards of safety, cleanliness, quality, and speed. You will build and guide a high-performing hourly team and may support purchasing, receiving, and inventory tasks.

The role includes interviewing candidates and helping with employee relations. We offer industry-leading benefits and opportunities for mentorship, training, and career growth within a fast-growing hospitality brand committed

Qualifications

• Proven experience supervising restaurant staff.
• Knowledge of food safety standards and procedures.
• Strong interpersonal and communication abilities.

Responsibilities

• Direct the flow of service and supervise team members during a shift.
• Lead a high performing hourly team to ensure safety, cleanliness, quality and speed.
• Assist with operational support functions as needed (e.g., purchasing, receiving, inventory).
• Participate in interviews and support employee relations.

Skills

Restaurant leadership

Safety compliance

Team management

Communication skills

Education

High school diploma or equivalent

Job description

Shake Shack is hiring a shift leader to manage the flow of service, direct team members, and uphold high standards of safety, cleanliness, quality, and speed. You will build and guide a high-performing hourly team and may support purchasing, receiving, and inventory tasks.

The role includes interviewing candidates and helping with employee relations. We offer industry-leading benefits and opportunities for mentorship, training, and career growth within a fast-growing hospitality brand committed