Shift Manager: Lead Team & Service Excellence

Arby's; Reno (NV); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

DRG Cares Grant Program

DRG Savings Marketplace

Employee Assistance Program

Live Mas Scholarship Program

Employee Referral Program

Education Benefits

DailyPay

Job summary

DRG Meats LLC, operating Arby’s restaurants, in Reno, NV, is seeking a Shift Manager to oversee restaurant operations on duty and deliver 5-star customer service.

The role leads team members, coaches across shifts, trains future leaders, and ensures policy adherence while supporting financial goals.

Candidates must be 18+, have 6 months to 1 year of restaurant experience, pass background checks, and obtain SERVSAFE certification.

Qualifications

• 18 years or older and eligible to work in the United States.
• 6 months to 1 year of restaurant leadership experience.
• Must pass a Criminal Background Check and Health Card requirements.
• Must read, write, and speak English.

Responsibilities

• Act as MIC and ensure daily operations run smoothly.
• Lead, coach, and motivate staff to deliver 5-star service.
• Train and develop employees seeking leadership roles.
• Oversee policy compliance and financial controls.

Skills

Leadership

Customer service

Communication

Training & development

Tools

SERVSAFE Certification

POS systems

Job description

DRG Meats LLC, operating Arby’s restaurants, in Reno, NV, is seeking a Shift Manager to oversee restaurant operations on duty and deliver 5-star customer service.

The role leads team members, coaches across shifts, trains future leaders, and ensures policy adherence while supporting financial goals.

Candidates must be 18+, have 6 months to 1 year of restaurant experience, pass background checks, and obtain SERVSAFE certification.