Shift Manager: Lead Service & Restaurant Ops

aes-restaurants; New Bern (NC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus Program

Health Insurance

PTO

Job summary

AES Restaurants is seeking a dedicated Shift Manager to oversee restaurant operations and ensure exceptional guest satisfaction. This role requires accountability for restaurant operations and team leadership during assigned shifts.

The ideal candidate will demonstrate leadership, customer service skills, and a high standard of integrity, along with the capability to manage costs effectively. Join us at AES and develop your skills in a goal-oriented environment!

Qualifications

• Must have a reliable vehicle and valid driver's license.
• ServSafe certified or capable of obtaining certification.
• Ability to work in warm and cold temperatures.
• Ability to stand for 8-10 hours.

Responsibilities

• Ensure team members provide outstanding service to satisfy guests.
• Assist management with training and coaching team members.
• Utilizes AES systems to run a great restaurant on all shifts.
• Implements restaurant controls, especially cash and inventory.
• Sets and meets restaurant goals for service and operations.

Skills

Leadership

Customer Service

P&L Management

Emotional Resilience

Operations Management

Job description

AES Restaurants is seeking a dedicated Shift Manager to oversee restaurant operations and ensure exceptional guest satisfaction. This role requires accountability for restaurant operations and team leadership during assigned shifts.

The ideal candidate will demonstrate leadership, customer service skills, and a high standard of integrity, along with the capability to manage costs effectively. Join us at AES and develop your skills in a goal-oriented environment!