Shift Manager: Lead Service & Restaurant Ops

aes-restaurants; Norfolk (NE); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus Program

Health Insurance

Health Savings Account

PTO

Employee Rewards & Recognition Program

Job summary

AES Restaurants is looking for a dedicated Shift Manager to ensure outstanding service and guest satisfaction. As a Shift Manager, you will oversee restaurant operations and direct team members during assigned shifts, ensuring high performance in areas such as operations, guest satisfaction, and quality control.

The ideal candidate will have strong leadership and customer service skills, along with the ability to manage food and labor costs effectively. Join AES and develop your career in a supportive and goal-oriented environment.

Qualifications

• Must have a reliable vehicle and valid driver’s license.
• Must be ServSafe certified or capable of obtaining certification.
• Ability to work in warm and cold temperatures.
• Ability to stand for 8-10 hours.
• Ability to lift up to 50lbs.

Responsibilities

• Ensure team members provide outstanding service to satisfy guests.
• Assist management with training and coaching team members.
• Utilize AES systems to run a great restaurant on all shifts.
• Implement restaurant controls, especially cash and inventory.
• Set and meet restaurant goals for service, operations and financial results.

Skills

Customer Service

Leadership

P&L Management

Operations Management

Coaching and Developing others

Job description

AES Restaurants is looking for a dedicated Shift Manager to ensure outstanding service and guest satisfaction. As a Shift Manager, you will oversee restaurant operations and direct team members during assigned shifts, ensuring high performance in areas such as operations, guest satisfaction, and quality control.

The ideal candidate will have strong leadership and customer service skills, along with the ability to manage food and labor costs effectively. Join AES and develop your career in a supportive and goal-oriented environment.