Shift Leader: Guest Experience & Ops

Arby's, Inc.; Memphis (TN); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Bonus Program

Full Time & Part Time Shifts

Health Insurance

Health Savings Account

PTO

Employee Rewards & Recognition Program

Job summary

AES Restaurants is seeking a Shift Manager to oversee restaurant operations and guide team members across shifts. You will be responsible for maintaining guest satisfaction and ensuring smooth daily operations, with accountability when management is not present.

The ideal candidate will lead by example, uphold safety and quality standards, and drive performance in a fast-paced setting across all areas of restaurant management.

Qualifications

• Treating others with and communicating with respect.
• Coaching and Developing others.
• Emotional resilience and patience.
• Leadership.
• Working in a fast-paced environment and thinking on your feet.
• Holding yourself to high standards of integrity and customer satisfaction.
• P&L Management.
• Operations Management.
• Restaurant Management.
• Managing Food Cost & Labor Cost.

Responsibilities

• Ensure team members provide outstanding service to satisfy guests
• Assist management with training and coaching team members
• Utilizes AES systems to run a great restaurant on all shifts
• Implements restaurant controls, especially cash and inventory
• Sets and meets restaurant goals for service, operations and financial results

Skills

Respectful communication

Coaching & Development

Emotional resilience

Leadership

Fast-paced environment

Integrity

P&L Management

Operations Management

Restaurant Management

Food Cost & Labor Cost

Job description

AES Restaurants is seeking a Shift Manager to oversee restaurant operations and guide team members across shifts. You will be responsible for maintaining guest satisfaction and ensuring smooth daily operations, with accountability when management is not present.

The ideal candidate will lead by example, uphold safety and quality standards, and drive performance in a fast-paced setting across all areas of restaurant management.