Shift Manager: Lead Operations & Guest Experience

Harri; Marysville (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

Harri is seeking a Shift Manager to support the Restaurant General Manager in supervising shift operations, staff, and guest satisfaction. Growth through four levels requires full certification (Shift Leader path and ServSafe) and demonstrates leadership across service, inventory, and cost controls.

Responsibilities include monitoring inventory, cash handling, waste tracking, and ensuring adherence to brand standards while coaching teams for consistent, high-quality guest experiences.

Qualifications

• Strong leadership and coaching abilities with a track record of team development.
• Must hold ServSafe certification and basic food safety knowledge.
• Excellent communication and customer service focus.

Responsibilities

• Maintains inventory, cash control, and ensures accurate reporting.
• Directs staff to deliver fast, friendly service and uphold standards.
• Oversees shift operations, labor levels, and food orders to meet cost goals.
• Coaches team members on processes, safety, and guest experience.

Skills

Leadership

Team management

Customer service

Communication

Education

High School diploma/GED

ServSafe Certification

Tools

POS system

Inventory software

Job description

Harri is seeking a Shift Manager to support the Restaurant General Manager in supervising shift operations, staff, and guest satisfaction. Growth through four levels requires full certification (Shift Leader path and ServSafe) and demonstrates leadership across service, inventory, and cost controls.

Responsibilities include monitoring inventory, cash handling, waste tracking, and ensuring adherence to brand standards while coaching teams for consistent, high-quality guest experiences.