Shift Manager - Lead Fast-Paced Hospitality Teams

Shake Shack; Surprise (AZ); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Weekly Pay

Performance bonuses

Medical, Dental, Vision Insurance

Flexible Spending Accounts

401(k) plan with Company Match

Paid Time Off/Sick Time

Paid Parental Leave

Employee Resource Groups

Shake Shack Meal Discounts

Career development opportunities

Job summary

Shake Shack is a fast-growing hospitality brand focused on standing for something good. We reward hands-on mentorship and growth in a fun, inclusive environment across our restaurants.

Join us on a mission to deliver unforgettable guest experiences while fostering community and opportunity for every team member. Our culture centers on hospitality, learning opportunities, and making a lasting impact in our neighborhoods.

Qualifications

• At least 1 year of restaurant leadership experience supervising a team.
• Food Safety Certification according to local jurisdiction.
• Strong problem solving skills.
• Effective communication skills, both written and verbal.

Responsibilities

• Manage the flow of service and direct the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed.
• Help build and lead high performing team of hourly Team Members.
• May assist with operational support functions (i.e. Purchasing, Receiving, Inventory, etc.)
• Participates in applicant interviews and assists with employee relations.

Skills

Restaurant Leadership

Food Safety

Problem Solving

Communication

Job description

Shake Shack is a fast-growing hospitality brand focused on standing for something good. We reward hands-on mentorship and growth in a fun, inclusive environment across our restaurants.

Join us on a mission to deliver unforgettable guest experiences while fostering community and opportunity for every team member. Our culture centers on hospitality, learning opportunities, and making a lasting impact in our neighborhoods.