Shift Manager - Lead a Fast-Paced Hospitality Team

Shake Shack; Lancaster (Lancaster County); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Weekly Pay

Performance bonuses

Medical, Dental, Vision Insurance

401(k) plan with Company Match

Paid Time Off/Sick Time

Paid Parental Leave

EAP

Commuter Benefits

Shake Shack Meal Discounts

Career development opportunities

Job summary

Shake Shack in Lancaster, PA is hiring a Shift Supervisor to lead a high-performing team, ensuring safe, clean, and speedy service while delivering outstanding guest experiences that reflect our brand.

The role involves directing team members on shift, supporting hiring, training, and day-to-day operations with a focus on communication, problem-solving, and a fun, inclusive work environment.

Qualifications

• At least 1 year of restaurant leadership experience supervising a team
• Food Safety Certification according to local jurisdiction
• Strong problem solving skills
• Effective communication skills, both written and verbal

Responsibilities

• Manage the flow of service and direct the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed.
• Help build and lead high performing team of hourly Team Members.
• May assist with operational support functions (i.e. Purchasing, Receiving, Inventory, etc.)
• Participates in applicant interviews and assists with employee relations.

Job description

Shake Shack in Lancaster, PA is hiring a Shift Supervisor to lead a high-performing team, ensuring safe, clean, and speedy service while delivering outstanding guest experiences that reflect our brand.

The role involves directing team members on shift, supporting hiring, training, and day-to-day operations with a focus on communication, problem-solving, and a fun, inclusive work environment.