Shift Manager in Training

McDonald's; North Ridgeville (OH); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive pay and bonus program

6% 401(k) match program

Flexible scheduling and paid time off

Tuition reimbursement and/or educational assistance

Training and advancement opportunities

Employee discounts and free meals

Health, dental, vision, and life insurance

Short-term and long-term disability coverage

Discounted partner offers through MCDPERKS.com

Job summary

A fast-food franchise in North Ridgeville is seeking a Shift Manager in Training to lead shifts and ensure quality service. The role involves planning shifts, monitoring performance, and supporting team training. Ideal candidates should have previous managerial experience and strong customer service skills. This opportunity provides competitive pay, flexible scheduling, and various benefits.

Qualifications

• Previous managerial experience, ideally within a restaurant, retail, or hospitality environment.
• Minimum age 18 years.
• Strong customer-service focus and ability to communicate effectively.
• Ability to provide solutions and make decisions in a fast-paced environment.
• Passion for helping and serving others.

Responsibilities

• Plan each shift and monitor performance throughout the shift.
• Ensure the team meets standards for food safety, quality, service, and cleanliness.
• Monitor safety, security, and profitability.
• Communicate with other Shift Managers and crew.
• Complete assigned cleanliness and maintenance tasks.
• Lead the experience by overseeing crew and managers.
• Support training and continuous learning within the restaurant.

Skills

Customer service focus

Effective communication

Decision-making under pressure

Leadership skills

Job description

Overview

Shift Manager in Training at McDonald’s – responsible for leading shifts, ensuring quality service, and guiding crew and managers during operations.

Responsibilities

• Plan each shift and monitor performance throughout the shift.
• Ensure the team meets McDonald’s standards for food safety, quality, service, and cleanliness.
• Monitor safety, security, and profitability.
• Communicate with other Shift Managers and crew; motivate, delegate, and coach the team.
• Complete assigned cleanliness and maintenance tasks.
• Lead the experience by overseeing crew and managers during the shift.
• Support training, education, and continuous learning within the restaurant.

Qualifications

• Previous managerial experience, ideally within a restaurant, retail, or hospitality environment.
• Minimum age 18 years.
• Strong customer‑service focus and ability to communicate effectively.
• Ability to provide solutions and make decisions in a fast‑paced environment.
• Passion for helping and serving others, both customers and team members.

Benefits

• Competitive pay and bonus program.
• 6% 401(k) match program.
• Flexible scheduling and paid time off.
• Tuition reimbursement and/or educational assistance.
• Training and advancement opportunities.
• Employee discounts and free meals.
• Health, dental, vision, and life insurance.
• Short‑term and long‑term disability coverage.
• Discounted partner offers through MCDPERKS.com.

EEO Statement

We are an equal‑opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, marital status, veteran status, disability status, or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodations.

Additional Information

This posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is the employer, responsible for all employment matters. The information provided is general and may not include every essential function of the job.