Shift Manager - Guest Service Leader, Open/Close Shifts

Hunter Super Techs - TurnPoint; Chelsea (AL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Discount meal

Job summary

Hunter Super Techs - TurnPoint seeks a Shift Manager to lead the shift, ensure guest satisfaction, and oversee operations during opening or closing times. The role involves managing staff, ensuring safety protocols, and maintaining cash and inventory controls.

Candidates should be at least 18, available for opening/closing shifts, and dependable. Competitive hourly pay and benefits are provided, with opportunities for part-time or full-time engagement.

Qualifications

• At least 18 years of age.
• Availability to manage opening and/or closing shifts weekly.
• Dependable and coachable.

Responsibilities

• Greet guests with a warm, genuine smile.
• Provide excellent guest service and address customer needs promptly.
• Take orders using headset, guide guests, and relay directions.
• Prepare and serve food following brand recipes and quality standards.
• Maintain safety, sanitation, and cleanliness across the restaurant.
• Manage cash, sales, and inventory records accurately.
• Train new team members and supervise shift operations.
• Handle escalated guest concerns and assist with banking and transfers.

Skills

Friendly demeanor

Guest service

Team player

Integrity

Communication

Active listening

Job description

Hunter Super Techs - TurnPoint seeks a Shift Manager to lead the shift, ensure guest satisfaction, and oversee operations during opening or closing times. The role involves managing staff, ensuring safety protocols, and maintaining cash and inventory controls.

Candidates should be at least 18, available for opening/closing shifts, and dependable. Competitive hourly pay and benefits are provided, with opportunities for part-time or full-time engagement.