Shift Manager - Growth-Driven Hospitality Leader

Shake Shack Enterprises, LLC; Atlanta (GA); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Weekly Pay

Performance bonuses

Medical Insurance

Dental Insurance

Vision Insurance

401(k) plan

Paid Time Off

Paid Parental Leave

EAP

Commuter Benefits

Shake Shack Meal Discounts

Career development opportunities

Employee Resource Groups

Flexible Spending Accounts

Charitable opportunities

Job summary

Shake Shack Enterprises, LLC is seeking a shift lead to manage the flow of service and direct a team across a hospitality shift. You will lead hourly Team Members, uphold safety and quality standards, and support operations like purchasing and inventory.

The role values strong communication, problem-solving, and hands-on leadership, with opportunities for growth and mentorship within a fast-growing brand.

Qualifications

• At least 1 year of restaurant leadership experience supervising a team.
• Food Safety Certification according to local jurisdiction.
• Strong problem solving skills.
• Effective communication skills, both written and verbal.

Responsibilities

• Manage the flow of service and direct the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed.
• Help build and lead high performing team of hourly Team Members.
• May assist with operational support functions (i.e. Purchasing, Receiving, Inventory, etc.).
• Participates in applicant interviews and assists with employee relations.

Skills

Leadership experience

Problem solving

Communication skills

Education

Food Safety Certification

Job description

Shake Shack Enterprises, LLC is seeking a shift lead to manage the flow of service and direct a team across a hospitality shift. You will lead hourly Team Members, uphold safety and quality standards, and support operations like purchasing and inventory.

The role values strong communication, problem-solving, and hands-on leadership, with opportunities for growth and mentorship within a fast-growing brand.