Shift Manager - Environmental Services - Bellagio

MGM Resorts; United States; On-site; USD 54,000 - 78,000; Full time

Benefits offered by this job

Health & Income Protection

Professional development programs

Free meals in employee dining room

Free parking on and off-shift

Wellness incentive programs

Discounts on hotel, F&B, retail, and娱乐

Job summary

MGM Resorts International in Las Vegas seeks an Environmental Services Shift Manager to lead daily EVS/PAD operations and ensure guest-facing cleanliness and presentation across the property. You will supervise, train, and coach team members while coordinating with leadership to uphold WOW service standards.

The role requires 21+ years of age, a High School Diploma or GED, and at least 2 years of EVS/PAD management experience in a Forbes Five-Star or AAA Five-Diamond resort, along with

Qualifications

• Must be 21 years of age or older.
• High School Diploma or GED.
• Two (2) years of prior relevant experience, preferably in EVS/PAD Management within a similar Forbes Travel Guide 5 Star or AAA 5 Diamond Resort.
• Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders.

Responsibilities

• Oversee daily operations for the assigned shift while consistently providing professional, friendly, and engaging service.
• Conduct frequent inspections of public areas, offices, back-of-house areas, and the casino to maintain high cleanliness standards.
• Utilize scheduling and labor management knowledge to support efficient operations.
• Demonstrate strong organizational, leadership, training, and coaching skills while effectively working under time constraints with attention to detail.

Skills

Leadership

Customer service

Communication

Education

High School Diploma or GED

Job description

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB

Join the team as an Environmental Services Shift Manager, where you'll play a key leadership role in maintaining cleanliness, presentation, and overall guest experience throughout the property. In this role, you'll oversee daily EVS/PAD operations, support team members, and help ensure operational excellence in a fast-paced resort environment. Working closely with leadership and frontline teams, you'll drive service standards, support daily operations, and help create a clean, welcoming environment guests will remember. You will play a vital role in our mission to own the guest's experience and create WOW memories that they will carry with them far beyond their stay with us!

THE DAY-TO-DAY

• Oversee daily operations for the assigned shift while consistently providing professional, friendly, and engaging service
• Conduct frequent inspections of public areas, offices, back-of-house areas, and the casino to maintain high cleanliness standards
• Utilize scheduling and labor management knowledge to support efficient operations
• Demonstrate strong organizational, leadership, training, and coaching skills while effectively working under time constraints with attention to detail

THE IDEAL CANDIDATE

• Must be 21 years of age or older
• High School Diploma or GED
• Two (2) years of prior relevant experience, preferably in EVS/PAD Management within a similar Forbes Travel Guide 5 Star or AAA 5 Diamond Resort
• Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders

THE PERKS & BENEFITS

• Health & Income Protection benefits (for eligible employees)
• Professional and personal development opportunities through employee programs and network groups
• Free meals in our Bellagio employee dining room
• Free parking on and off-shift at all MGM Resorts properties
• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts

VIEW JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=16095

Are you ready to JOIN THE SHOW ?