Shift Manager - Customer Service & Operations Lead

Arby's, Inc.; El Dorado (KS); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health Savings Account (HSA)

Short & Long Term Disability

Life Insurance

Legal Plan

Pet Insurance

Employee Assistance Program (EAP)

401(k) Plan + Company Match

Paid Time Off

Tuition Reimbursement

Job summary

Flynn Arby’s is seeking a Shift Manager to oversee daily operations, including food prep, service, and cleanliness. You will train staff to maintain exceptional standards and drive sales while meeting financial targets.

The role requires at least 2 years in a supervisory capacity within food/hospitality, strong communication, and organizational skills. It offers comprehensive benefits and a path to growth within Flynn Group's restaurant portfolio.

Qualifications

• Minimum of 2 years supervisory experience in the Food/Hospitality industry.
• Proven ability to lead a team and deliver exceptional customer service.
• Excellent communication and interpersonal skills; strong organizational and time management abilities.

Responsibilities

• Oversee the detailed execution of operational tasks, including food preparation, customer service, and cleanliness.
• Train and develop team members to ensure they consistently deliver exceptional service.
• Strictly adhere to all company policies and procedures to maintain a high standard of quality.
• Successfully implement strategies to drive sales and achieve financial targets.
• Monitor and maintain inventory levels to reduce waste and improve efficiency.
• Collaborate with other Shift Managers and the management team to continuously improve processes and procedures.

Skills

Leadership

Team management

Customer service

Communication

Organizational skills

Flexibility

Job description

Flynn Arby’s is seeking a Shift Manager to oversee daily operations, including food prep, service, and cleanliness. You will train staff to maintain exceptional standards and drive sales while meeting financial targets.

The role requires at least 2 years in a supervisory capacity within food/hospitality, strong communication, and organizational skills. It offers comprehensive benefits and a path to growth within Flynn Group's restaurant portfolio.