Shift Manager-9035

Wendy's Restaurant Franchise; Colorado; On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off

Quarterly Bonus Potential

Employee Referral Program

Job summary

Wendy's Restaurant Franchise in Colorado is looking for a dedicated Shift Manager who will foster an environment of exceptional service. Responsibilities include utilizing customer service skills and supporting the General Manager.

Expect a fun, flexible, and team-oriented workplace with opportunities for career growth including Paid Time Off and a quarterly bonus.

Qualifications

• One or more years of restaurant or customer service experience.
• Candidates must be at least 18 years of age.
• Must have or be willing to obtain ServSafe certification.
• Ability to give and take direction in a team environment.
• Must be able to stand for prolonged periods.

Responsibilities

• Utilize skills and regulations to deliver exceptional service.
• Aid the General Manager in maintaining an engaged environment.
• Provide support to team members for success.

Skills

Customer service skills

Teamwork

Multi-tasking

Professionalism

Job description

What You’ll Do

As a Shift Manager at Wendy’s you will utilize your knowledge of positional skills, customer service and courtesy, and health and safety regulations to deliver a “WOW” experience to guests and crew members each and every day. You will be an integral part in aiding the General Manager in creating and maintaining an environment and culture of engaged employees.

What You Can Expect

We offer you flexible work schedules, clear and defined training paths for career growth, and a fun, team‑oriented workplace. Benefits include Paid Time Off, Quarterly Bonus Potential, and a generous Employee Referral Program.

What We Expect From You

We expect each team member to work hard to deliver exceptional quality and service. You will provide your best efforts and support each other to achieve success.

We are a proud equal opportunity employer: we welcome all races, religions, nationalities, genders, and the LGBTQ+ community. We may provide reasonable accommodations for people with disabilities to perform the essential functions of the job.

Qualifications

• One or more years of restaurant, retail, customer service focused, or equivalent experience.
• Candidates must be at least 18 years of age and possess all documents and permits required by state and federal law.
• Must have or be willing to obtain ServSafe certification.
• Must be certified in the Open/Close Manager, Kitchen Manager, and Customer Service Manager positions.
• Ability to multi‑task while maintaining composure and giving sound advice and direction.
• Must be able to take direction, give direction, work well in a team environment, and have a strong customer orientation focus.
• Must exhibit professionalism, composure, and discretion when expediting or resolving all customer‑related concerns and issues.
• Ability to work, concentrate, and perform duties accurately in a fast‑paced environment that may involve noise, hot/cold temperatures, or other elements.
• Must be able to stand for prolonged periods of time.
• Position requires the use of a headset.
• Frequent lifting and carrying (up to 50 pounds), reaching, pushing, pulling, bending, kneeling and stooping is involved.
• The Company will, upon request, provide reasonable accommodation in accordance with the ADA to the known physical or mental limitations of an otherwise qualified employee or applicant with a disability, unless doing so would cause undue hardship.

**The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.**

***This Position Accountability should not be construed as creating an express or implied contract for any purpose and it should not be relied upon as assuring any employee continued employment contrary to the Company’s “At‑Will” policy.***