Shift Manager-11737

Wendy's Restaurant Franchise; Fraser (CO); On-site; USD 24,776 - 35,287; Full time

Benefits offered by this job

Paid Time Off

Quarterly Bonus Potential

Employee Referral Program

Job summary

Wendy's Restaurant Franchise in Fraser, CO, is seeking a Shift Manager to deliver exceptional customer service and maintain team engagement. In this role, you will utilize your experience in hospitality to create a positive environment for guests and crew.

We offer competitive pay of $21.80 hourly, flexible work schedules, and opportunities for professional development. The ideal candidate is dedicated to quality service and is capable of multitasking in a fast-paced environment.

Qualifications

• One year of experience in restaurant or retail.
• Must be 18 years old with required documents.
• Willingness to obtain ServSafe certification.
• Certification in Open/Close Manager and Kitchen Manager positions.

Responsibilities

• Ensure exceptional customer service and quality.
• Assist General Manager with team engagement.
• Train new hires and manage staff performance.
• Maintain cleanliness and safety standards.

Skills

Customer service orientation

Multi-tasking

Team collaboration

Professionalism

Job description

Job Location: 11737 FRASER - FRASER, CO 80442

Salary Range: $21.80 Hourly

WHAT YOU'LL DO

As a Shift Manager at Wendy's you will utilize your knowledge of positional skills, customer service and courtesy, health and safety regulations to "Delight Every Customer" through your commitment to delivering a "WOW" experience to our guests and crew members each and every day! You will be an integral part in aiding the General Manager in creating and maintaining an environment and culture of engaged employees!

WHAT YOU CAN EXPECT

We offer our Shift Managers the opportunity to grow and develop to their personal level by offering flexible work schedules, clear and defined training paths for career growth and a fun, team-oriented workplace. Paid Time Off, Quarterly Bonus Potential, and a generous Employee Referral Program.

WHAT WE EXPECT FROM YOU

You will be joining a team of enthusiastic, dedicated professionals who are committed to giving every customer "A Cut Above" experience each and every day. Continued success depends on each team member working hard to deliver exceptional quality and service to our guests. We are committed to providing you all the support and resources you need to perform your job effectively and in return we ask that you provide us with your best efforts.

We are also a proud equal opportunity employer - that means all races, religions, nationalities, genders and the LGBTQ+ community are welcome. We may provide reasonable accommodations in order to enable people with disabilities to perform the essential functions of their jobs.

Qualifications

• One or more years of restaurant, retail, customer service focused, or equivalent experience.
• Candidates must be at least 18 years of age and possess all documents and permits required by state and federal law.
• Must have or be willing to obtain ServSafe certification.
• Must be certified in the Open/Close Manager, Kitchen Manager, and Customer Service Manager positions.
• Ability to multi-task while maintaining composure and giving sound advice and direction. Must be able to take direction, give direction, work well in a team environment and have a strong customer orientation focus.
• Must exhibit professionalism, composure, and discretion when expediting or resolving all customer related concerns and issues.
• Ability to work, concentrate, and perform duties accurately in a fast-paced environment that may involve noise and hot/cold temperatures or other elements. Must be able to stand for prolonged periods of time. Position requires the use of a headset.
• Frequent lifting and carrying (up to 50 pounds), reaching, pushing, pulling, bending, kneeling and stooping is involved.

*The Company will, upon request, provide reasonable accommodation in accordance with the ADA to the known physical or mental limitations of an otherwise qualified employee or applicant with a disability, unless to do so would cause the Company an undue hardship.

**The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpretated as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

***This Position Accountability should not be construed as creating an express or implied contract for any purpose and it should not be relied upon as assuring any employee continued employment contrary to the Company’s "At-Will" policy.