Shift Manager-3504

Wendy's Restaurant Franchise; Cheyenne (WY); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Paid Time Off

Quarterly Bonus Potential

Employee Referral Program

Job summary

Wendy's Restaurant Franchise is seeking a Shift Manager in Cheyenne, WY. As a Shift Manager, you will leverage your customer service skills to ensure each guest has a 'WOW' experience. You will assist the General Manager in fostering an engaging workplace.

This position offers a starting salary of $18.00 hourly along with benefits such as Paid Time Off and Quarterly Bonus Potential. Ideal candidates have restaurant experience, are at least 18 years old, and are customer-oriented.

Qualifications

• One or more years of restaurant, retail, or customer service experience.
• Must be at least 18 years of age and possess relevant documents.
• Must have or be willing to obtain ServSafe certification.

Responsibilities

• Support the General Manager in team engagement and culture building.
• Deliver excellent customer service to enhance guest experiences.
• Ensure compliance with health and safety regulations.

Skills

Customer service

Multi-tasking

Teamwork

Problem-solving

Job description

Job Details

Job Location: 3504 LINCOLNWAY - CHEYENNE, WY 82001

Salary Range: $18.00 Hourly

Overview

As a Shift Manager at Wendy's you will utilize your knowledge of positional skills, customer service and courtesy, health and safety regulations to "Delight Every Customer" through your commitment to delivering a "WOW" experience to our guests and crew members each and every day. You will be an integral part in aiding the General Manager in creating and maintaining an environment and culture of engaged employees.

If you enjoy working for a company that rewards your drive to be the best by offering industry leading compensation and thrives in a fast‑paced, friendly environment, then Wendy's is the choice for you.

Benefits

Paid Time Off, Quarterly Bonus Potential, and a generous Employee Referral Program.

Qualifications, Knowledge and Essential Functions

• One or more years of restaurant, retail, customer service focused, or equivalent experience.
• Candidates must be at least 18 years of age and possess all documents and permits required by state and federal law.
• Must have or be willing to obtain ServSafe certification.
• Must be certified in the Open/Close Manager, Kitchen Manager, and Customer Service Manager positions.
• Ability to multi‑task while maintaining composure and giving sound advice and direction.
• Must be able to take direction, give direction, work well in a team environment, and have a strong customer orientation focus.
• Must exhibit professionalism, composure, and discretion when expediting or resolving all customer‑related concerns and issues.
• Ability to work, concentrate, and perform duties accurately in a fast‑paced environment that may involve noise and hot/cold temperatures or other elements.
• Must be able to stand for prolonged periods of time; position requires the use of a headset.
• Frequent lifting and carrying (up to 50 pounds), reaching, pushing, pulling, bending, kneeling and stooping is involved.

Equal Opportunity Employer

We are also a proud equal opportunity employer - that means all races, religions, nationalities, genders and the LGBTQ+ community are welcome. We may provide reasonable accommodations in order to enable people with disabilities to perform the essential functions of their jobs.

*The Company will, upon request, provide reasonable accommodation in accordance with the ADA to the known physical or mental limitations of an otherwise qualified employee or applicant with a disability, unless doing so would cause the Company undue hardship.

**The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

***This Position Accountability should not be construed as creating an express or implied contract for any purpose and it should not be relied upon as assuring any employee continued employment contrary to the Company’s “At‑Will” policy.