Shift Manager-4143

Wendy's Restaurant Franchise; Glenwood Springs (CO); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Flexible work schedules

Paid Time Off

Quarterly Bonus Potential

Generous Employee Referral Program

Job summary

Wendy's Restaurant Franchise in Glenwood Springs, Colorado is seeking a Shift Manager. In this role, you'll ensure a "WOW" experience for guests and crew while supporting the General Manager in promoting employee engagement. Responsibilities include delivering quality service and adhering to health regulations.

The position offers flexible schedules, training for career growth, and various incentives including Paid Time Off and bonus potential. Ideal candidates have customer service experience and are able to maintain performance in fast-paced environments.

Qualifications

• One or more years of experience in restaurant, retail, or customer service.
• Must be at least 18 years old with necessary permits.
• Ability to multi-task and maintain composure in fast-paced settings.
• Standing for prolonged periods and lifting up to 50 pounds is required.

Responsibilities

• Deliver exceptional quality and service to guests.
• Assist the General Manager in maintaining a culture of engagement.
• Ensure compliance with health and safety regulations.

Skills

Customer service

Multi-tasking

Teamwork

Problem-solving

Job description

What You’ll Do

As a Shift Manager at Wendy’s you will utilize your knowledge of positional skills, customer service and courtesy, health and safety regulations to "Delight Every Customer" through your commitment to delivering a "WOW" experience to our guests and crew members each and every day. You will be an integral part in aiding the General Manager in creating and maintaining an environment and culture of engaged employees.

What You Can Expect

Our Shift Managers receive flexible work schedules, clear and defined training paths for career growth, a fun, team‑oriented workplace, Paid Time Off, Quarterly Bonus Potential, and a generous Employee Referral Program.

What We Expect From You

We ask that you provide your best efforts to deliver exceptional quality and service to our guests, give direction, work well in a team environment, and maintain a strong customer orientation focus.

We are also a proud equal opportunity employer – all races, religions, nationalities, genders, and the LGBTQ+ community are welcome. We may provide reasonable accommodations for people with disabilities to perform essential job functions.

Qualifications

• One or more years of restaurant, retail, customer service focused, or equivalent experience.
• Candidates must be at least 18 years of age and possess all documents and permits required by state and federal law.
• Must have or be willing to obtain ServSafe certification.
• Must be certified in the Open/Close Manager, Kitchen Manager, and Customer Service Manager positions.
• Ability to multi‑task while maintaining composure and giving sound advice and direction.
• Must be able to take direction, give direction, work well in a team environment, and exhibit professionalism, composure, and discretion when expediting or resolving customer‑related concerns and issues.
• Ability to work, concentrate, and perform duties accurately in a fast‑paced environment that may involve noise and hot/cold temperatures or other elements.
• Must be able to stand for prolonged periods of time. Position requires the use of a headset.
• Frequent lifting and carrying (up to 50 pounds), reaching, pushing, pulling, bending, kneeling, and stooping is involved.

* The Company will, upon request, provide reasonable accommodation in accordance with the ADA to the known physical or mental limitations of an otherwise qualified employee or applicant with a disability, unless to do so would cause the Company undue hardship.

** The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

*** This Position Accountability should not be construed as creating an express or implied contract for any purpose and should not be relied upon as assuring any employee continued employment contrary to the Company’s "At‑Will" policy.