Shift Manager-12937

Wendy's Restaurant Franchise; Windsor (CO); On-site; USD 22,162 - 31,564; Full time

Benefits offered by this job

Flexible work schedules

Paid time off

Quarterly bonus potential

Employee referral program

Job summary

Wendy's Restaurant Franchise is looking for a Shift Manager for our Windsor, CO location. In this role, you will ensure customer satisfaction by delivering exceptional service and supporting the General Manager in cultivating an engaged team environment.

We provide opportunities for career development, flexible schedules, paid time off, and quarterly bonuses. Candidates should have at least one year of experience in a relevant field and be ready to obtain a ServSafe certification.

Qualifications

• One or more years of experience in restaurant, retail, customer service, or equivalent field.
• Minimum age of 18 years with required documents and permits.
• Willingness to obtain ServSafe certification.

Responsibilities

• Deliver excellent customer service and aid the General Manager.
• Create and maintain a positive work environment and culture.
• Resolve customer concerns professionally.

Skills

Customer service

Multi-tasking

Professionalism

Teamwork

Job description

Job Details

Location: 12937 WINDSOR - WINDSOR, CO 80550

Salary Range: $19.50 - $19.50 Hourly

What You’ll Do

As a Shift Manager at Wendy’s you will utilize your knowledge of positional skills, customer service and courtesy, and health and safety regulations to "Delight Every Customer" by delivering a "WOW" experience to guests and crew members. You will be an integral part of aiding the General Manager in creating and maintaining an environment and culture of engaged employees.

What You Can Expect

We offer Shift Managers the opportunity to grow and develop through flexible work schedules, a clear and defined training path for career growth, a fun, team‑oriented workplace, paid time off, quarterly bonus potential, and a generous employee referral program.

What We Expect From You

We expect you to join a team of enthusiastic, dedicated professionals committed to delivering an exceptional experience each day. You must provide your best efforts, maintain professionalism, and thrive in a fast‑paced environment.

Qualifications

• One or more years of experience in restaurant, retail, customer service, or an equivalent field.
• Minimum age of 18 years and possession of all required documents and permits by state and federal law.
• Willingness to obtain ServSafe certification.
• Certification in the Open/Close Manager, Kitchen Manager, and Customer Service Manager positions.
• Ability to multi‑task, maintain composure, give and receive direction, work well in a team, and focus on customer orientation.
• Professionalism, composure, and discretion when expediting or resolving customer concerns and issues.
• Capacity to work, concentrate, and perform accurately in a fast‑paced environment, including noise, temperature extremes, and other elements; ability to stand for prolonged periods; use of a headset; ability to lift and carry up to 50 pounds and perform bending, kneeling, and stooping.

*The Company will, upon request, provide reasonable accommodation in accordance with the ADA to the known physical or mental limitations of an otherwise qualified employee or applicant with a disability, unless to do so would cause the Company undue hardship.

**The above information is designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

***This Position Accountability should not be construed as creating an express or implied contract for any purpose and should not be relied upon as assuring any employee continued employment contrary to the Company’s "At‑Will" policy.