Shift Manager-2881

Wendy's Restaurant Franchise; Greeley (CO); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Paid Time Off

Quarterly Bonus Potential

Employee Referral Program

Job summary

Wendy's Restaurant Franchise in Greeley, CO is seeking a Shift Manager who will utilize customer service skills and lead a team to create a positive atmosphere. Responsibilities include assisting the General Manager and ensuring a 'WOW' experience for customers.

The ideal candidate will have a strong commitment to service, be able to multitask effectively and maintain composure in a fast-paced environment. The position offers competitive pay, flexible schedules, and opportunities for advancement.

Qualifications

• One or more years of restaurant or retail experience.
• Must be at least 18 years of age.
• Willingness to obtain necessary certifications.
• Ability to work in a fast-paced environment.

Responsibilities

• Support the General Manager in creating an engaged workplace.
• Deliver excellent customer service to guests.
• Maintain health and safety standards.

Skills

Customer service focus

Ability to multitask

Professionalism

Teamwork

Problem resolution

Tools

ServSafe certification

Job description

Job Details

Location: 2881 EIGHTH AVE – GREELEY, CO 80631

Salary Range: $19.50 per hour

What You'll Do

As a Shift Manager at Wendy's you will utilize your knowledge of positional skills, customer service and courtesy, health and safety regulations to "Delight Every Customer" through your commitment to delivering a "WOW" experience to our guests and crew members each and every day! You will be an integral part in aiding the General Manager in creating and maintaining an environment and culture of engaged employees.

What You Can Expect

We offer our Shift Managers the opportunity to grow and develop to their personal level by offering flexible work schedules, clear and defined training paths for career growth and a fun, team-oriented workplace. Paid Time Off, Quarterly Bonus Potential, and a generous Employee Referral Program.

What We Expect From You

We will provide you all the support and resources you need to perform your job effectively and expect the same level of effort from you.

Qualifications, Knowledge and Essential Functions

• One or more years of restaurant, retail, customer service focused, or equivalent experience.
• Must be at least 18 years of age and possess all documents and permits required by state and federal law.
• Must have or be willing to obtain ServSafe certification.
• Must be certified in the Open/Close Manager, Kitchen Manager, and Customer Service Manager positions.
• Ability to multi-task while maintaining composure and giving sound advice and direction; able to take direction, give direction, work well in a team environment and have a strong customer orientation focus.
• Must exhibit professionalism, composure, and discretion when expediting or resolving all customer related concerns and issues.
• Ability to work, concentrate, and perform duties accurately in a fast‑paced environment that may involve noise, hot/cold temperatures or other elements; must be able to stand for prolonged periods of time.
• Position requires the use of a headset; frequent lifting and carrying (up to 50 pounds), reaching, pushing, pulling, bending, kneeling and stooping is involved.

Equal Opportunity Employer Statement

We are also a proud equal opportunity employer – all races, religions, nationalities, genders and the LGBTQ+ community are welcome. We may provide reasonable accommodations in order to enable people with disabilities to perform the essential functions of their jobs.

ADA Accommodation Statement

The Company will, upon request, provide reasonable accommodation in accordance with the ADA to the known physical or mental limitations of an otherwise qualified employee or applicant with a disability, unless doing so would cause the Company undue hardship.

Legal Notice

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. This Position Accountability should not be construed as creating an express or implied contract for any purpose and it should not be relied upon as assuring any employee continued employment contrary to the Company’s “At-Will” policy.