Shift Manager

Blue Ring Ice Cream Melbourne LLC; Town of Florida (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible Scheduling

Competitive Compensation

Career Advancement Opportunities

Job summary

Blue Ring Ice Cream Melbourne LLC in New York seeks an experienced Shift Manager to oversee restaurant operations during your shift, create schedules, supervise staff, and assign duties to ensure smooth service. The ideal candidate is a strong leader with restaurant experience.

You will train and manage employees, lead the team in customer service, resolve complaints, follow health and safety rules, provide sales reports, manage inventory, and cover shifts when needed.

Qualifications

• High school diploma or GED.
• Experience in food service.
• Familiarity with MS Office, restaurant mgmt software, and POS.
• Ability to remain calm under pressure.
• Strong management and leadership skills.
• Excellent communication and problem-solving skills.

Responsibilities

• Train and manage employees and assign duties as needed.
• Lead team in providing exceptional customer service.
• Resolve customer complaints gracefully and with tact.
• Adhere to all health and safety rules and regulations.
• Provide sales and productivity reports to upper management.
• Maintain appropriate inventory levels, reorder and restock when necessary.
• Cover the shifts of absent employees.

Skills

Leadership

Communication

Problem-solving

Under pressure

Customer service

Education

High school diploma/GED

Tools

Microsoft Office

Restaurant mgmt software

POS software

Job description

Job Description

Benefits/Perks

• Flexible Scheduling
• Competitive Compensation
• Career Advancement Opportunities

Job Summary

We are seeking an experienced Shift Manager to join our team! As a Shift Manager, you will be responsible for the restaurant’s operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.

Responsibilities:

• Train and manage employees and assign duties as needed
• Lead team in providing exceptional customer service
• Resolve customer complaints gracefully and with tact
• Adhere to all health and safety rules and regulations
• Provide sales and productivity reports to upper management
• Maintain appropriate inventory levels, reorder and restock when necessary
• Cover the shifts of absent employees

Qualifications:

• High school diploma/GED
• Previous food service experience
• Familiarity with Microsoft Office, restaurant management software, and POS software
• Ability to remain calm and thrive under pressure
• Excellent management and leadership skills
• Strong communication and problem-solving skills