Shift Manager

Fulenwider Group; Tega Cay (SC); On-site; USD 28,000 - 40,000; Full time

Job summary

Fulenwider Enterprises in Tega Cay, SC, is seeking a Shift Manager for our KFC and Taco Bell locations. You’ll be the captain of the shift, leading a team of crew members, ensuring smooth operations, and delivering great service with a fun atmosphere.

You will supervise staff, handle customer inquiries, maintain food safety standards, manage cash, and track inventory while promoting a positive work environment and on-brand guest experience.

Qualifications

• Restaurant or fast-food experience is preferred.
• Strong leadership and team motivation abilities.
• Excellent verbal communication skills.
• Thrives in a fast-paced environment with flexibility.
• Willing to work evenings, weekends, and holidays.
• Food safety certification is preferred but not required (can be obtained on the job).

Responsibilities

• Oversee restaurant operations during shifts and supervise staff.
• Lead and motivate team to deliver quality service.
• Interact with customers and handle inquiries and orders.
• Maintain high food safety standards and proper storage.
• Process payments and manage cash registers.
• Monitor inventory and order supplies as needed.
• Prepare and review shift reports on sales and labor.
• Train new team members on policies and service standards.
• Resolve issues quickly to keep operations running smoothly.
• Ensure the restaurant remains clean and presentable.
• Assist with promoting menu items and deals to drive sales.

Skills

Restaurant/fast-food experience

Leadership

Communication

Adaptability

Availability

Food Safety Certification

Job description

Job Details

Job Location: Taco Bell 2453 SC-160, Tega Cay, SC 29708 | 32749 - Tega Cay, SC 29708

Job Summary

As a Shift Manager at our Fulenwider Enterprises KFC and Taco Bell restaurants, you’ll be the captain of the ship during your shift! You’ll lead a team of enthusiastic crew members, ensuring smooth operations, excellent customer service, and a fun atmosphere. If you’re passionate about food, teamwork, and making people smile, this role is perfect for you.

Responsibilities

• Supervise Shift: You’ll oversee all aspects of the restaurant during your shift, including managing staff, handling customer inquiries, and ensuring compliance with company policies.


• Team Leadership: Motivate and guide your team to deliver exceptional service. Foster a positive work environment where everyone feels valued and motivated.


• Customer Service: Interact with customers, take orders, and ensure their dining experience is memorable. Address any concerns promptly and professionally.


• Food Safety: Maintain high food safety standards. Monitor food preparation, storage, and handling to prevent any health risks.


• Cash Handling: Handle cash registers, process payments, and maintain accurate records.


• Inventory Management: Keep track of inventory levels, order supplies as needed, and manage stock rotation.


• Shift Reports: Prepare shift reports, including sales, labor costs, and any incidents that occurred during your shift.


• Training: Train new team members on company policies, procedures, and customer service standards.


• Problem-Solving: Handle unexpected situations, resolve conflicts, and make quick decisions to keep operations running smoothly.


• Cleanliness: Ensure the restaurant is clean, organized, and presentable at all times.


• Promotions and Specials: Assist in promoting new menu items, deals, and promotions to drive sales.

Qualifications

• Experience: Previous restaurant or fast-food experience preferred.


• Leadership Skills: Ability to lead and motivate a team effectively.


• Communication: Excellent verbal communication skills.


• Adaptability: Thrive in a fast-paced environment and adapt to changing circumstances.


• Availability: Flexible availability, including evenings, weekends, and holidays.


• Food Safety Certification: Preferred but not required (can be obtained on the job).