Shift Manager

Fulenwider Group; Clover (SC); On-site; USD 32,000 - 48,000; Full time

Job summary

Fulenwider Group in Clover, SC, is seeking a Shift Manager for our Taco Bell and KFC restaurants at 311 Vesla Lane. You will captain the shift, lead a crew, ensure smooth operations, and deliver outstanding customer service during peak hours.

The role emphasizes strong leadership, communication, and adaptability in a fast-paced environment; experience in fast food is preferred. This on-site position offers growth opportunities and a dynamic team atmosphere.

Qualifications

• Experience: Previous restaurant or fast-food experience preferred.
• Leadership: Ability to lead and motivate a team effectively.
• Communication: Excellent verbal communication skills.
• Adaptability: Thrive in a fast-paced environment and adapt to changing circumstances.
• Availability: Flexible availability, including evenings, weekends, and holidays.
• Food Safety Certification: Preferred but not required (can be obtained on the job).

Responsibilities

• Supervise the shift, oversee staff, and ensure policy compliance.
• Lead and motivate the team to deliver great service.
• Interact with customers, take orders, and ensure a memorable dining experience.
• Maintain high food safety standards in preparation, storage, handling.
• Handle cash, process payments, and maintain records.
• Monitor inventory and rotate stock to prevent waste.
• Prepare shift reports including sales and labor costs.
• Train new team members on policies and customer service standards.
• Resolve issues quickly to keep operations running smoothly.
• Keep the restaurant clean, organized, and presentable.
• Assist promotions and upsell deals to drive sales.

Skills

Leadership

Communication

Adaptability

Availability

Experience

Job description

Job Location: Taco Bell 311 Vesla Lane, Clover, SC 29710 | 30733 - Clover, SC 29710

Job Summary

As a Shift Manager at our Fulenwider Enterprises KFC and Taco Bell restaurants, you’ll be the captain of the ship during your shift! You’ll lead a team of enthusiastic crew members, ensuring smooth operations, excellent customer service, and a fun atmosphere. If you’re passionate about food, teamwork, and making people smile, this role is perfect for you.

Responsibilities

• Supervise Shift: You’ll oversee all aspects of the restaurant during your shift, including managing staff, handling customer inquiries, and ensuring compliance with company policies.
• Team Leadership: Motivate and guide your team to deliver exceptional service. Foster a positive work environment where everyone feels valued and motivated.
• Customer Service: Interact with customers, take orders, and ensure their dining experience is memorable. Address any concerns promptly and professionally.
• Food Safety: Maintain high food safety standards. Monitor food preparation, storage, and handling to prevent any health risks.
• Cash Handling: Handle cash registers, process payments, and maintain accurate records.
• Inventory Management: Keep track of inventory levels, order supplies as needed, and manage stock rotation.
• Shift Reports: Prepare shift reports, including sales, labor costs, and any incidents that occurred during your shift.
• Training: Train new team members on company policies, procedures, and customer service standards.
• Problem-Solving: Handle unexpected situations, resolve conflicts, and make quick decisions to keep operations running smoothly.
• Cleanliness: Ensure the restaurant is clean, organized, and presentable at all times.
• Promotions and Specials: Assist in promoting new menu items, deals, and promotions to drive sales.

Qualifications

• Experience: Previous restaurant or fast-food experience preferred.
• Leadership Skills: Ability to lead and motivate a team effectively.
• Communication: Excellent verbal communication skills.
• Adaptability: Thrive in a fast-paced environment and adapt to changing circumstances.
• Availability: Flexible availability, including evenings, weekends, and holidays.
• Food Safety Certification: Preferred but not required (can be obtained on the job).