Shift Manager

Fulenwider Group; Hudson (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Fulenwider Enterprises in Hudson, NC is seeking a Shift Manager for our KFC and Taco Bell restaurants. You will captain the shift, supervise staff, ensure smooth operations, and deliver exceptional customer service in a fast-paced environment.

You will lead a team, uphold food safety standards, manage cash and inventory, and contribute to a positive dining experience for guests. This role requires flexible hours including evenings, weekends, and holidays.

Qualifications

• Experience in restaurant or fast-food operations.
• Strong leadership and team motivation.
• Excellent verbal communication.
• Ability to adapt in a fast-paced environment.
• Flexible availability including evenings/weekends/holidays.
• Food safety certification preferred but on-the-job training may be provided.

Responsibilities

• Oversee all restaurant operations during your shift.
• Lead and motivate the team to deliver great service.
• Interact with customers and handle inquiries.
• Maintain high food safety standards.
• Manage cash handling and record keeping.
• Monitor inventory and stock rotation.
• Prepare shift reports with sales and labor data.
• Train new team members on policies and service standards.
• Resolve issues quickly to keep operations running.
• Ensure cleanliness and presentability of the restaurant.
• Support promotions and specials to drive sales.

Skills

Leadership

Communication

Adaptability

Availability

Food safety certification

Job description

Job DetailsJob Location: Taco Bell 3086 Hickory Blvd US-321, Hudson, NC 28638 | 42054 - Hudson, NC 28638Job Summary:As a Shift Manager at our Fulenwider Enterprises KFC and Taco Bell restaurants, you’ll be the captain of the ship during your shift! You’ll lead a team of enthusiastic crew members, ensuring smooth operations, excellent customer service, and a fun atmosphere. If you’re passionate about food, teamwork, and making people smile, this role is perfect for you.

Responsibilities:

• Supervise Shift:You’ll oversee all aspects of the restaurant during your shift, including managing staff, handling customer inquiries, and ensuring compliance with company policies.
• Team Leadership:Motivate and guide your team to deliver exceptional service. Foster a positive work environment where everyone feels valued and motivated.
• Customer Service:Interact with customers, take orders, and ensure their dining experience is memorable. Address any concerns promptly and professionally.
• Food Safety:Maintain high food safety standards. Monitor food preparation, storage, and handling to prevent any health risks.
• Cash Handling:Handle cash registers, process payments, and maintain accurate records.
• Inventory Management:Keep track of inventory levels, order supplies as needed, and manage stock rotation.
• Shift Reports:Prepare shift reports, including sales, labor costs, and any incidents that occurred during your shift.
• Training:Train new team members on company policies, procedures, and customer service standards.
• Problem-Solving:Handle unexpected situations, resolve conflicts, and make quick decisions to keep operations running smoothly.
• Cleanliness:Ensure the restaurant is clean, organized, and presentable at all times.
• Promotions and Specials:Assist in promoting new menu items, deals, and promotions to drive sales.

QualificationsQualifications:

• Experience:Previous restaurant or fast-food experience preferred.
• Leadership Skills:Ability to lead and motivate a team effectively.
• Communication:Excellent verbal communication skills.
• Adaptability:Thrive in a fast-paced environment and adapt to changing circumstances.
• Availability:Flexible availability, including evenings, weekends, and holidays.
• Food Safety Certification:Preferred but not required (can be obtained on the job).