Shift Manager

Fulenwider Group; Rock Hill (SC); On-site; USD 35,000 - 52,000; Full time

Job summary

Fulenwider Enterprises is seeking a Shift Manager for our KFC and Taco Bell locations in Rock Hill, SC. You will captain the shift, supervise crew, ensure top‑notch service, and uphold safety standards while promoting a positive team culture.

The role demands strong leadership, clear communication, and flexibility to work evenings, weekends, and holidays. Join a fast‑paced team focused on guest satisfaction and operational excellence.

Qualifications

• Experience in a fast‑food environment preferred.
• Strong leadership and communication abilities.
• Ability to adapt in a high‑tempo setting and manage multiple tasks.

Responsibilities

• Oversee restaurant operations during shift, including staff management and policy compliance.
• Lead and motivate the team to provide excellent service.
• Interact with customers and handle orders.
• Maintain food safety, storage, and handling standards.
• Manage cash handling and shift reports.
• Track inventory and reorder supplies.
• Train new team members on policies and service standards.
• Resolve issues quickly to keep operations smooth.
• Ensure cleanliness and organization.
• Promote promotions and specials to drive sales.

Skills

Restaurant experience

Leadership

Communication

Adaptability

Flexible hours

Food safety certification

Job description

Job Details

Job Location: Taco Bell 1771 Heckle Blvd., Rock Hill, SC 29732 | 16435 - Rock Hill, SC 29732

Job Summary

As a Shift Manager at our Fulenwider Enterprises KFC and Taco Bell restaurants, you’ll be the captain of the ship during your shift! You’ll lead a team of enthusiastic crew members, ensuring smooth operations, excellent customer service, and a fun atmosphere. If you’re passionate about food, teamwork, and making people smile, this role is perfect for you.

Responsibilities

• Supervise Shift: oversee all aspects of the restaurant during your shift, including managing staff, handling customer inquiries, and ensuring compliance with company policies.
• Team Leadership: motivate and guide your team to deliver exceptional service. Foster a positive work environment where everyone feels valued and motivated.
• Customer Service: interact with customers, take orders, and ensure their dining experience is memorable. Address any concerns promptly and professionally.
• Food Safety: maintain high food safety standards. Monitor food preparation, storage, and handling to prevent any health risks.
• Cash Handling: handle cash registers, process payments, and maintain accurate records.
• Inventory Management: keep track of inventory levels, order supplies as needed, and manage stock rotation.
• Shift Reports: prepare shift reports, including sales, labor costs, and any incidents that occurred during your shift.
• Training: train new team members on company policies, procedures, and customer service standards.
• Problem‑Solving: handle unexpected situations, resolve conflicts, and make quick decisions to keep operations running smoothly.
• Cleanliness: ensure the restaurant is clean, organized, and presentable at all times.
• Promotions and Specials: assist in promoting new menu items, deals, and promotions to drive sales.

Qualifications

• Experience: previous restaurant or fast‑food experience preferred.
• Leadership Skills: ability to lead and motivate a team effectively.
• Communication: excellent verbal communication skills.
• Adaptability: thrive in a fast‑paced environment and adapt to changing circumstances.
• Availability: flexible availability, including evenings, weekends, and holidays.
• Food Safety Certification: preferred but not required (can be obtained on the job).