Shift Manager

KWFC; Springfield (MO); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Employee discounts

Paid training

Bonus pay

Job summary

Chick-fil-A South Glenstone is hiring a Shift Manager to lead a fast-paced restaurant team and uphold superior customer service. You will mentor staff, ensure daily operations run smoothly, and actively participate in training new hires while maintaining Chick-fil-A's core values.

The role requires strong communication and leadership abilities in a busy environment. The shift manager will open/close, supervise team members, manage guest needs promptly, and model a friendly, team-oriented

Qualifications

• Lead and motivate team members during shifts.
• Ensure excellent customer service and satisfaction.
• Oversee daily operations and maintain high standards.
• Assist in training of new hires and set the shift tone as a role model.
• Open and/or close, lead shifts, be a key holder.
• Maintain excellent written and spoken communication.

Responsibilities

• Lead and motivate team members during shifts.
• Ensure excellent customer service and satisfaction.
• Oversee daily operations and maintain high standards.
• Participate in day-to-day activities in a high-volume, fast-paced restaurant.
• Open and/or close, lead shifts, and act as role model for our team.

Skills

Team leadership

Guest service

Operations oversight

Training

Shift management

Communication

Job description

Description:
Chick-fil-A South Glenstone - Immediate Hiring: Shift ManagerAre you passionate about leading a team in a positive, people-focused environment? Do you thrive in a fast-paced setting where teamwork and leadership development are valued?A Shift Manager is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Shift Managers are responsible for supporting senior leadership by executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. Shift Managers are passionate about leading a team, and coaching/developing team members. Shift Managers lead by example and set the tone that others will follow. This is an active in position role, requiring multi-tasking and problem-solving under pressure while maintaining a professional and calm demeanor.Join Chick-fil-A as a Shift Manager and be part of a fun-loving team that offers employee discounts, paid training, and bonus pay. This is a great opportunity to enhance your leadership skills and contribute to a community-focused work environment.

Qualifications:
Lead and motivate team members during shiftsEnsure excellent customer service and satisfactionOversee daily operations and maintain high standardsParticipating operationally in day-to-day activities in high-volume, fast-paced RestaurantOffer immediate and respectful response to guest's needsAssist in training of new hires, set the tone for a shift, and act as a role model for our teamBe a friendly, encouraging team playerOpen and/or close, lead shifts, key holderCount drawers and finalize dayExcellent communication skills, both written and spoken

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