Shift Leader — Flexible Scheduling & Growth

Chick-fil-A; Winchester (VA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Scholarship opportunities

Flexible scheduling

Training & development

Competitive pay

Job summary

Chick-fil-A in Winchester, VA is seeking a Shift Manager to lead daily restaurant operations in a fast-paced, guest-focused environment. You will collaborate with the Operator and Restaurant Leaders, mentor team members, and ensure top-notch service while maintaining safety and cleanliness.

This role offers flexible scheduling, including weekends and evenings, with Sundays closed. You’ll develop leadership skills, participate in training, and contribute to a welcoming, high-energy team that

Qualifications

• Smile and create a welcoming atmosphere.
• Maintain eye contact and speak enthusiastically.
• Make emotional connections with guests.
• Have reliable transportation.
• Ability to work in a fast-paced environment.
• Strong people skills with a desire to serve team members.
• Strong commitment to superior customer service.
• Ability to manage team member behavioral and performance issues.
• Ability to work in a team environment with shared ownership and responsibility.
• Prior experience as a shift lead, supervisor, or restaurant manager is preferred but not required.

Responsibilities

• Participating operationally in day-to-day activities in a high-volume, fast-paced restaurant
• Offering immediate and respectful responses to guests' needs
• Assisting in the training of new hires and acting as a role model for our team
• Being a friendly and encouraging team player
• Opening and/or closing shifts as needed
• Counting drawers and finalizing the day
• Excellent communication skills, both written and spoken

Skills

Customer service

Leadership

Team collaboration

Communication

Problem solving

Time management

Guest-focused

Job description

Chick-fil-A in Winchester, VA is seeking a Shift Manager to lead daily restaurant operations in a fast-paced, guest-focused environment. You will collaborate with the Operator and Restaurant Leaders, mentor team members, and ensure top-notch service while maintaining safety and cleanliness.

This role offers flexible scheduling, including weekends and evenings, with Sundays closed. You’ll develop leadership skills, participate in training, and contribute to a welcoming, high-energy team that