Shift Manager

McDonald's; Phoenix (AZ); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

15-25 days paid vacation

Free meals and employee discounts

Education assistance

Medical coverage

Disability and life insurance

Paid leaves of absence

Job summary

An independent restaurant franchise in Phoenix is seeking a Shift Manager. This role requires leadership, effective communication, and ensuring excellent customer service. With a salary range of $65,000 to $75,000, the position includes benefits like tuition assistance and paid time off. Ideal candidates have previous management experience and are committed to food safety and training crew members.

Qualifications

• Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment.
• Candidates must be 18 years or older to manage in corporate-owned restaurants.

Responsibilities

• Lead shifts ensuring providing fast, accurate, friendly experience.
• Monitor performance and ensure quality, service and cleanliness.
• Prepare the next Shift Manager for success.

Skills

Leadership

Customer Service

Food Safety

Inventory Management

Team Collaboration

Job description

Shift Manager

Location: Phoenix, AZ | Salary: $65,000.00-$75,000.00 (Posted 3 weeks ago)

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. The franchisee owns a license to use McDonald’s logos and food products, and is a separate employer responsible for all employment matters at the restaurant.

Description

McDonald’s Works for Me. I’m going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and want to grow. The job that inspires your best and moves you forward: choose your hours, pursue your education, build your skills and be yourself.

Our team wants to say YES – working with energy and purpose, finding new talent, providing coaching and direction, honing leadership skills, and running a business that serves up delicious food and feel‑good moments. If this sounds like you, you’ll fit right in.

The company offers college tuition assistance, valuable job training, retirement benefits, and more, helping you reach your goals and build your future.

Requirements

Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience. A Shift Manager provides leadership to crew and other managers during a shift to ensure great quality, service and cleanliness to customers.

Shift Managers perform a variety of tasks, such as planning for each shift, monitoring performance, taking action to meet McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare them. They may also be responsible for meeting targets and helping assigned departments reach their goals.

As a Shift Manager, You May Be Responsible For

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with a flexible schedule who enjoy a fast‑paced environment. Candidates must be 18 years or older to manage in corporate‑owned restaurants.

Additional Info

• 15-25 days paid vacation
• Free meals and employee discounts
• Education through Archways to Opportunity: high school completion, college tuition assistance, ESL classes
• Medical coverage
• Short- and long‑term disability, life and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection

This posting contains information about working in a McDonald’s restaurant, but it is not a complete job description. Applicants acknowledge that the independent franchisee is the sole employer and will handle all employment decisions. McDonald’s USA will not receive your application.