Shift Manager

McDonald's; Dallas (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Education through Archways to Opportunity

Medical, dental, and vision coverage

Service awards

Employee Resource Connections

Matching gifts program

Job summary

A well-known fast food franchise in Dallas, Texas is looking for a skilled Shift Manager to lead teams and ensure exceptional customer service while maintaining quality and safety standards. The ideal candidate will have at least 2 years of prior leadership experience in a relevant field and strong communication skills. The franchise offers benefits including educational opportunities and medical coverage.

Qualifications

• Minimum 2 years of experience in a leadership role within a restaurant, retail or hospitality environment.
• Strong planning, monitoring, communication and problem‑solving skills.
• Must be 18 years or older.
• Must be 18 years or older.

Responsibilities

• Lead shifts every week to ensure customer satisfaction.
• Provide leadership to crew and managers during a shift.
• Monitor safety, security and profitability.
• Monitor safety, security and profitability, and communicate with the next shift manager to help prepare them.
• Assist assigned departments in meeting their targets and goals.

Skills

Leadership

Communication

Problem-solving

Problem-solving

Job description

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job, the franchisee will be your employer, not McDonald’s USA. McDonald’s USA has no control over employment matters at the restaurant, including hiring, firing, discipline and scheduling.

McDonald’s Works for Me. I’m going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow. The job inspires your best and moves you forward. Choose your hours, pursue your education, build your skills and be yourself. Our people want to say YES to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel‑good moments.

Responsibilities

• Lead shifts every week to ensure customers receive a fast, accurate, friendly experience.
• Provide leadership to crew and other managers during a shift to ensure quality, service and cleanliness.
• Plan for each shift, monitor performance during the shift and take action to meet McDonald’s standards.
• Monitor safety, security and profitability, and communicate with the next shift manager to help prepare them.
• Assist assigned departments in meeting their targets and goals.

Key Responsibilities (Shift Manager)

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Qualifications

• Minimum 2 years of experience in a leadership role, preferably within a restaurant, retail or hospitality environment.
• Strong planning, monitoring, communication and problem‑solving skills.
• Ability to ensure that the team meets McDonald’s quality, safety and profitability targets.
• Must be 18 years or older.

Benefits

• Education through Archways to Opportunity – opportunities to earn a high school diploma, college tuition assistance and English classes as a second language.
• Medical, dental and vision coverage.
• Service awards.
• Employee Resource Connections.
• Matching gifts program.

This posting is not a complete job description. Candidates should apply to learn more about responsibilities and expectations. By applying, you understand that you are applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is the sole employer and will make all employment decisions. McDonald’s USA will not receive a copy of your application.