Shift Manager

McDonald's; Dallas (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

1 week of paid vacation

Education assistance through Archways to Opportunity

Medical, dental, and vision coverage

Short- and long-term disability insurance

Paid leaves of absence

Job summary

A prominent fast-food franchise in Dallas, Texas, seeks a Shift Manager to ensure quality service and lead the team during shifts. Ideal candidates will have prior leadership experience, be team-oriented and adaptable to a fast-paced work environment. The role offers competitive pay and various benefits including paid vacation and educational opportunities.

Qualifications

• Previous leadership experience in a restaurant, retail, or hospitality environment is preferred.
• Must be 18 years or older to be a manager.
• Must be 18 years or older to be a manager in our franchise restaurant.

Responsibilities

• Lead shifts, ensuring fast, accurate, friendly customer service.
• Monitor performance and ensure team meets standards.
• Communicate with the next Shift Manager for handover.
• Meet targets and goals.
• Coordinate with the next Shift Manager to ensure smooth handoffs.
• Strive to meet targets and support department goals during shifts.
• Lead food safety practices and maintain cleanliness and quality.
• Maintain internal communication across crew and managers.
• Manage inventory and scheduling to optimize operations.
• Provide training and oversight to crew members.
• Deliver exceptional customer service and resolve issues promptly.

Skills

Leadership experience

Team player

Flexibility

Customer service

Job description

Shift Manager

Join to apply for the Shift Manager role at McDonald's.

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. The franchisee owns a license to use McDonald’s logos and food products, but is a separate company and employer. Your employer will be the franchisee, not McDonald’s USA. The franchisee is responsible for all employment matters.

Responsibilities

Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience. A Shift Manager provides leadership to crew and other managers during a shift to ensure excellent quality, service and cleanliness.

Shift Managers perform a variety of tasks, which may include:

• Planning for each shift
• Monitoring performance during the shift
• Taking action to ensure the team meets McDonald’s standards
• Monitoring safety, security, and profitability
• Communicating with the next Shift Manager to help prepare them
• Meeting targets during their shifts and helping assigned Departments meet their goals

Key Duties

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Qualifications

Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment. We’re looking for positive team players with a flexible schedule who enjoy working in a fast‑paced McDonald’s environment. Must be 18 years or older to be a manager in our corporate owned and operated restaurants.

Additional Information

Along with competitive pay, a Shift Manager at a McDonald’s Corporate owned restaurant is eligible for benefits including:

• 1 week of paid vacation
• Education through Archways to Opportunity, including opportunities to earn a high school degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Short‑ and long‑term disability, life and accident insurance
• Paid leaves of absence

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. The posting does not list all essential functions.

By applying to this position, I understand that I am applying to a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is a separate employer. Any information I provide will be submitted only to the independent franchisee, who is responsible for all employment matters. McDonald’s USA will not receive my application and will not be involved in employment decisions. I will contact the franchise organization for information about its privacy practices.