Shift Manager

Fulenwider Group; Oakland Park (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Fulenwider Group's KFC and Taco Bell locations in Oakland Park, FL are seeking a Shift Manager to lead a busy crew during each shift, ensuring smooth operations and excellent service.

You will supervise staff, manage customer interactions, uphold food safety standards, handle cash and inventory, and train new team members to maintain a fun, efficient environment. Flexibility for evenings, weekends, and holidays is preferred, and prior fast-food experience is valued.

Qualifications

• Experience in restaurant or fast-food environment.
• Strong leadership and communication skills.
• Flexible availability including evenings, weekends and holidays.
• Food safety certification preferred.

Responsibilities

• Oversee all restaurant operations during a shift.
• Lead and motivate the team to deliver great service.
• Interact with customers and handle inquiries.
• Maintain food safety standards and proper storage.
• Process cash handling and maintain records.
• Manage inventory, ordering, and stock rotation.
• Prepare shift reports with sales and labor data.
• Train new team members on policies and procedures.
• Resolve issues and maintain smooth operations.
• Ensure cleanliness and presentability of the restaurant.
• Support promotions and deals to drive sales.

Skills

Leadership

Communication

Adaptability

Availability

Experience in food service

Job description

Job Location

KFC 2101 W Oakland Park Blvd, Oakland Park, FL 33311 | E320116 - Oakland Park, FL 33311

Job Summary

As a Shift Manager at our Fulenwider Enterprises KFC and Taco Bell restaurants, you’ll be the captain of the ship during your shift! You’ll lead a team of enthusiastic crew members, ensuring smooth operations, excellent customer service, and a fun atmosphere. If you’re passionate about food, teamwork, and making people smile, this role is perfect for you.

Responsibilities

• Supervise Shift: You’ll oversee all aspects of the restaurant during your shift, including managing staff, handling customer inquiries, and ensuring compliance with company policies.
• Team Leadership: Motivate and guide your team to deliver exceptional service. Foster a positive work environment where everyone feels valued and motivated.
• Customer Service: Interact with customers, take orders, and ensure their dining experience is memorable. Address any concerns promptly and professionally.
• Food Safety: Maintain high food safety standards. Monitor food preparation, storage, and handling to prevent any health risks.
• Cash Handling: Handle cash registers, process payments, and maintain accurate records.
• Inventory Management: Keep track of inventory levels, order supplies as needed, and manage stock rotation.
• Shift Reports: Prepare shift reports, including sales, labor costs, and any incidents that occurred during your shift.
• Training: Train new team members on company policies, procedures, and customer service standards.
• Problem‑Solving: Handle unexpected situations, resolve conflicts, and make quick decisions to keep operations running smoothly.
• Cleanliness: Ensure the restaurant is clean, organized, and presentable at all times.
• Promotions and Specials: Assist in promoting new menu items, deals, and promotions to drive sales.

Qualifications

• Experience: Previous restaurant or fast‑food experience preferred.
• Leadership Skills: Ability to lead and motivate a team effectively.
• Communication: Excellent verbal communication skills.
• Adaptability: Thrive in a fast‑paced environment and adapt to changing circumstances.
• Availability: Flexible availability, including evenings, weekends, and holidays.
• Food Safety Certification: Preferred but not required (can be obtained on the job).