Shift Manager

Fulenwider Group; Deerfield Beach (FL); On-site; USD 21,000 - 28,000; Full time

Job summary

Fulenwider Enterprises operates KFC and Taco Bell locations in Deerfield Beach, FL, seeking a Shift Manager to lead a crew during each shift. You will supervise staff, ensure excellent guest service, and uphold food safety standards while managing cash, inventory, and shift reports.

The role requires strong leadership, communication skills, and flexibility to work evenings, weekends, and holidays in a fast-paced restaurant environment. Experience in quick service is preferred.

Qualifications

• Experience in a restaurant or fast‑food setting preferred.
• Strong leadership and communication skills.
• Flexible and able to work evenings, weekends, and holidays.

Responsibilities

• Supervise the shift, oversee staff, and ensure policy compliance.
• Lead a team to deliver fast, friendly service.
• Interact with customers and resolve issues professionally.
• Maintain high food safety standards during shift.
• Handle cash, process payments, and keep records.
• Monitor inventory and rotate stock as needed.
• Prepare shift reports on sales and labor costs.
• Train new team members on procedures and service.
• Resolve problems quickly to keep operations smooth.
• Keep the restaurant clean and presentable at all times.
• Promote new menu items and promotions to drive sales.

Skills

Leadership

Communication

Adaptability

Availability

Job description

Location: KFC 177 N. Powerline Rd., Deerfield Beach, FL 33442

Job ID: E320089

As a Shift Manager at our Fulenwider Enterprises KFC and Taco Bell restaurants, you’ll be the captain of the ship during your shift! You’ll lead a team of enthusiastic crew members, ensuring smooth operations, excellent customer service, and a fun atmosphere. If you’re passionate about food, teamwork, and making people smile, this role is perfect for you.

Responsibilities

• Supervise Shift: Oversee all aspects of the restaurant during your shift, including managing staff, handling customer inquiries, and ensuring compliance with company policies.
• Team Leadership: Motivate and guide your team to deliver exceptional service. Foster a positive work environment where everyone feels valued and motivated.
• Customer Service: Interact with customers, take orders, and ensure their dining experience is memorable. Address any concerns promptly and professionally.
• Food Safety: Maintain high food safety standards. Monitor food preparation, storage, and handling to prevent any health risks.
• Cash Handling: Handle cash registers, process payments, and maintain accurate records.
• Inventory Management: Keep track of inventory levels, order supplies as needed, and manage stock rotation.
• Shift Reports: Prepare shift reports, including sales, labor costs, and any incidents that occurred during your shift.
• Training: Train new team members on company policies, procedures, and customer service standards.
• Problem‑Solving: Handle unexpected situations, resolve conflicts, and make quick decisions to keep operations running smoothly.
• Cleanliness: Ensure the restaurant is clean, organized, and presentable at all times.
• Promotions and Specials: Assist in promoting new menu items, deals, and promotions to drive sales.

Qualifications

• Experience: Previous restaurant or fast‑food experience preferred.
• Leadership Skills: Ability to lead and motivate a team effectively.
• Communication: Excellent verbal communication skills.
• Adaptability: Thrive in a fast‑paced environment and adapt to changing circumstances.
• Availability: Flexible availability, including evenings, weekends, and holidays.
• Food Safety Certification: Preferred but not required (can be obtained on the job).