Shift Manager

Fulenwider Group; Fort Lauderdale (FL); On-site; USD 42,000 - 66,000; Full time

Job summary

Fulenwider Enterprises operates KFC and Taco Bell locations in Fort Lauderdale, FL. We are seeking a Shift Manager to lead a team during your shift, ensuring smooth operations and outstanding guest experiences at the Fort Lauderdale restaurant.

You will supervise staff, handle customer inquiries, maintain food safety standards, manage cash and inventory, and train new team members. This role demands strong leadership, communication, and a positive attitude in a fast-paced setting.

Qualifications

• Restaurant or fast-food experience preferred.
• Strong leadership and motivation skills.
• Excellent verbal communication.
• Flexible availability including evenings, weekends, and holidays.
• Food safety certification preferred but not required.

Responsibilities

• Supervise Shift: oversee all aspects of the restaurant during the shift, including staff, customer inquiries, and policy compliance.
• Team Leadership: motivate and guide the team to deliver exceptional service and maintain a positive environment.
• Customer Service: interact with customers, take orders, and ensure a memorable dining experience.
• Food Safety: maintain high food safety standards in preparation, storage, and handling.
• Cash Handling: manage cash registers, process payments, and keep accurate records.
• Inventory Management: track stock levels, order supplies, and manage rotation.
• Shift Reports: prepare reports on sales, labor costs, and incidents.
• Training: train new team members on policies and customer service standards.
• Problem-Solving: handle issues promptly to keep operations running smoothly.
• Cleanliness: ensure the restaurant is clean and presentable.
• Promotions and Specials: assist in promoting new menu items and deals.

Skills

Leadership

Communication

Adaptability

Availability

Job description

Job Location

KFC 401 W Broward Blvd, Fort Lauderdale, FL 33312 | E320113 - Fort Lauderdale, FL 33312

Job Summary

As a Shift Manager at our Fulenwider Enterprises KFC and Taco Bell restaurants, you’ll be the captain of the ship during your shift! You’ll lead a team of enthusiastic crew members, ensuring smooth operations, excellent customer service, and a fun atmosphere. If you’re passionate about food, teamwork, and making people smile, this role is perfect for you.

Responsibilities

• Supervise Shift:You’ll oversee all aspects of the restaurant during your shift, including managing staff, handling customer inquiries, and ensuring compliance with company policies.
• Team Leadership:Motivate and guide your team to deliver exceptional service. Foster a positive work environment where everyone feels valued and motivated.
• Customer Service:Interact with customers, take orders, and ensure their dining experience is memorable. Address any concerns promptly and professionally.
• Food Safety:Maintain high food safety standards. Monitor food preparation, storage, and handling to prevent any health risks.
• Cash Handling:Handle cash registers, process payments, and maintain accurate records.
• Inventory Management:Keep track of inventory levels, order supplies as needed, and manage stock rotation.
• Shift Reports:Prepare shift reports, including sales, labor costs, and any incidents that occurred during your shift.
• Training:Train new team members on company policies, procedures, and customer service standards.
• Problem-Solving:Handle unexpected situations, resolve conflicts, and make quick decisions to keep operations running smoothly.
• Cleanliness:Ensure the restaurant is clean, organized, and presentable at all times.
• Promotions and Specials:Assist in promoting new menu items, deals, and promotions to drive sales.

Qualifications

• Experience:Previous restaurant or fast-food experience preferred.
• Leadership Skills:Ability to lead and motivate a team effectively.
• Communication:Excellent verbal communication skills.
• Adaptability:Thrives in a fast-paced environment and adapts to changing circumstances.
• Availability:Flexible availability, including evenings, weekends, and holidays.
• Food Safety Certification:Preferred but not required (can be obtained on the job).