Shift Manager

Fulenwider Group; Boynton Beach (FL); On-site; USD 22,000 - 28,000; Full time

Job summary

Fulenwider Enterprises in Boynton Beach, FL is seeking a Shift Manager for our KFC and Taco Bell restaurants. You’ll lead a team, supervise daily operations during your shift, and ensure service meets brand standards.

You’ll handle guest inquiries, train new staff, enforce food safety, manage cash and inventories, and contribute to a positive, high-energy environment that keeps guests returning.

Qualifications

• Previous restaurant or fast-food experience preferred.
• Ability to lead and motivate a team effectively.
• Excellent verbal communication skills.
• Adaptability: thrive in a fast-paced environment.
• Flexible availability, including evenings, weekends, and holidays.

Responsibilities

• Supervise Shift: oversee all aspects of the restaurant during your shift, including managing staff, handling customer inquiries, and ensuring compliance with company policies.
• Team Leadership: motivate and guide your team to deliver exceptional service. Foster a positive work environment where everyone feels valued and motivated.
• Customer Service: interact with customers, take orders, and ensure their dining experience is memorable. Address any concerns promptly and professionally.
• Food Safety: maintain high food safety standards. Monitor food preparation, storage, and handling to prevent any health risks.
• Cash Handling: handle cash registers, process payments, and maintain accurate records.
• Inventory Management: keep track of inventory levels, order supplies as needed, and manage stock rotation.
• Shift Reports: prepare shift reports, including sales, labor costs, and any incidents that occurred during your shift.
• Training: train new team members on company policies, procedures, and customer service standards.
• Problem-Solving: handle unexpected situations, resolve conflicts, and make quick decisions to keep operations running smoothly.
• Cleanliness: ensure the restaurant is clean, organized, and presentable at all times.
• Promotions and Specials: assist in promoting new menu items, deals, and promotions to drive sales.

Skills

Team leadership

Verbal communication

Adaptability

Customer service

Flexible availability

Job description

Job Location: KFC 360 N. Congress Ave., Boynton Beach, FL 33426 | E320075 - Boynton Beach, FL 33426

Job Summary

As a Shift Manager at our Fulenwider Enterprises KFC and Taco Bell restaurants, you’ll be the captain of the ship during your shift! You’ll lead a team of enthusiastic crew members, ensuring smooth operations, excellent customer service, and a fun atmosphere. If you’re passionate about food, teamwork, and making people smile, this role is perfect for you.

Responsibilities

• Supervise Shift: oversee all aspects of the restaurant during your shift, including managing staff, handling customer inquiries, and ensuring compliance with company policies.
• Team Leadership: motivate and guide your team to deliver exceptional service. Foster a positive work environment where everyone feels valued and motivated.
• Customer Service: interact with customers, take orders, and ensure their dining experience is memorable. Address any concerns promptly and professionally.
• Food Safety: maintain high food safety standards. Monitor food preparation, storage, and handling to prevent any health risks.
• Cash Handling: handle cash registers, process payments, and maintain accurate records.
• Inventory Management: keep track of inventory levels, order supplies as needed, and manage stock rotation.
• Shift Reports: prepare shift reports, including sales, labor costs, and any incidents that occurred during your shift.
• Training: train new team members on company policies, procedures, and customer service standards.
• Problem-Solving: handle unexpected situations, resolve conflicts, and make quick decisions to keep operations running smoothly.
• Cleanliness: ensure the restaurant is clean, organized, and presentable at all times.
• Promotions and Specials: assist in promoting new menu items, deals, and promotions to drive sales.

Qualifications

• Previous restaurant or fast-food experience preferred.
• Ability to lead and motivate a team effectively.
• Excellent verbal communication skills.
• Adaptability: thrive in a fast-paced environment and adapt to changing circumstances.
• Flexible availability, including evenings, weekends, and holidays.
• Food Safety Certification preferred but not required (can be obtained on the job).