Shift Manager

Fulenwider Group; Homestead (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Fulenwider Enterprises' KFC and Taco Bell locations in Homestead, FL are seeking a Shift Manager to lead the restaurant during shifts, ensuring smooth operations and excellent guest service.

You will supervise staff, train new teammates, manage cash and inventories, uphold food safety standards, and help promote menu items and promotions to drive sales.

Qualifications

• Restaurant or fast‑food experience preferred.
• Ability to lead and motivate a team.
• Excellent verbal communication skills.
• Thrives in a fast-paced environment and adaptable.
• Flexible availability including evenings, weekends, and holidays.
• Food safety certification preferred but not required (can be obtained on the job).

Responsibilities

• Oversee restaurant during shift; manage staff and policy compliance.
• Motivate and guide the team to deliver exceptional service.
• Interact with customers; take orders; ensure dining experience is memorable.
• Maintain high food safety standards in prep, storage, and handling.
• Handle cash registers; process payments; maintain records.
• Monitor inventory; order supplies; rotate stock.
• Prepare shift reports; track sales and labor costs.
• Train new team members on policies and customer service standards.
• Resolve issues quickly to keep operations running smoothly.
• Ensure restaurant cleanliness and presentation at all times.
• Assist with promotions and specials to drive sales.

Skills

Leadership

Experience

Communication

Adaptability

Availability

Food Safety Certification

Job description

Job Location: KFC 3055 NE 8th St, Homestead, FL 33033 | E320150 - Homestead, FL 33033

Job Summary

As a Shift Manager at our Fulenwider Enterprises KFC and Taco Bell restaurants, you’ll be the captain of the ship during your shift! You’ll lead a team of enthusiastic crew members, ensuring smooth operations, excellent customer service, and a fun atmosphere. If you’re passionate about food, teamwork, and making people smile, this role is perfect for you.

Responsibilities

• Supervise Shift: You’ll oversee all aspects of the restaurant during your shift, including managing staff, handling customer inquiries, and ensuring compliance with company policies.
• Team Leadership: Motivate and guide your team to deliver exceptional service. Foster a positive work environment where everyone feels valued and motivated.
• Customer Service: Interact with customers, take orders, and ensure their dining experience is memorable. Address any concerns promptly and professionally.
• Food Safety: Maintain high food safety standards. Monitor food preparation, storage, and handling to prevent any health risks.
• Cash Handling: Handle cash registers, process payments, and maintain accurate records.
• Inventory Management: Keep track of inventory levels, order supplies as needed, and manage stock rotation.
• Shift Reports: Prepare shift reports, including sales, labor costs, and any incidents that occurred during your shift.
• Training: Train new team members on company policies, procedures, and customer service standards.
• Problem-Solving: Handle unexpected situations, resolve conflicts, and make quick decisions to keep operations running smoothly.
• Cleanliness: Ensure the restaurant is clean, organized, and presentable at all times.
• Promotions and Specials: Assist in promoting new menu items, deals, and promotions to drive sales.

Qualifications

• Experience: Previous restaurant or fast‑food experience preferred.
• Leadership Skills: Ability to lead and motivate a team effectively.
• Communication: Excellent verbal communication skills.
• Adaptability: Thrive in a fast‑paced environment and adapt to changing circumstances.
• Availability: Flexible availability, including evenings, weekends, and holidays.
• Food Safety Certification: Preferred but not required (can be obtained on the job).