Shift Manager

McDonald's; Mount Horeb (WI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

15-25 days paid vacation

10 paid holidays

Archways to Opportunity education program

Medical, dental, and vision coverage

Short- and long-term disability insurance

Paid leaves of absence

Job summary

A fast food franchise is seeking a Shift Manager in Mount Horeb, Wisconsin. You will lead shifts, manage quality of service, and provide leadership to crew members while ensuring exceptional customer service. Ideal candidates should have leadership experience, be flexible and passionate about a fast-paced working environment. The role offers a range of benefits, including paid vacation, medical coverage, and educational programs.

Qualifications

• Previous leadership experience, ideally in a restaurant, retail, or hospitality environment.
• Flexible schedule and ability to work in a team.
• Must be 18 years or older.

Responsibilities

• Lead weekly shifts ensuring fast, accurate, friendly service.
• Manage quality, service, and cleanliness.
• Communicate with the next Shift Manager to prepare them for their shift.

Skills

Leadership experience

Team player

Ability to work in a fast-paced environment

Customer service skills

Job description

Job Description

This position is located at a restaurant owned and operated by an independent franchisee. The franchisee is the employer, not McDonald’s USA, and is responsible for all employment matters.

Responsibilities

As a Shift Manager you will lead weekly shifts, ensuring customers receive fast, accurate, friendly service. You’ll provide leadership to crew and other managers during each shift, manage quality, service, and cleanliness, monitor safety and profitability, and communicate with the next Shift Manager to prepare them for their shift. You may also help assigned departments meet their goals and maintain target metrics.

Key Duties

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Qualifications

• Previous leadership experience, ideally in a restaurant, retail, or hospitality environment.
• Positive team player with a flexible schedule.
• Passion for working in a fast‑paced environment.
• Legal eligibility to manager in a corporate‑owned restaurant (must be 18 years or older).

Benefits

• 15‑25 days paid vacation
• 10 paid holidays and an 8‑week sabbatical every 10 years
• Archways to Opportunity education program, including high‑school completion, college tuition assistance, and ESL classes
• Medical, dental, and vision coverage
• Pre‑tax flexible spending accounts
• Short‑ and long‑term disability, life, and accident insurance
• Paid leaves of absence
• Service awards
• Employee resource connection
• Adoption assistance
• Matching gifts program

Additional Information

By applying to this position, you acknowledge that you are applying to a restaurant owned and operated by an independent franchisee, not McDonald’s USA. All application information will be handled by that franchisee, and McDonald’s USA will not receive a copy of your application or be involved in hiring decisions.