Shift Manager

McDonald's; Big Stone Gap (VA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive wages

Annual wage reviews

Free/discounted employee meals

National Employee Discount

McD Perks

Medical, dental and vision plans

Vacations and PTO

401K Company Match Plan

Flex Pay

Job summary

McDonald's in Big Stone Gap, Virginia is seeking a Shift Manager to lead shifts and ensure outstanding customer service. The role involves planning shifts, monitoring team performance, and managing food safety and cleanliness standards.

Ideal candidates will have previous leadership experience and a flexible schedule. Benefits include competitive wages, annual reviews, employee meals, and medical plans after eligibility.

Qualifications

• Previous leadership experience preferred, ideally within a restaurant, retail or hospitality environment.
• Must be 18 years or older.
• Positive team players with flexible schedules are desired.

Responsibilities

• Lead shifts weekly, ensuring fast, accurate, friendly customer experiences.
• Provide leadership to crew and other managers.
• Monitor performance and ensure quality, service, and cleanliness.

Skills

Leadership experience

Team player

Flexible schedules

Job description

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. The franchisee owns a license to use McDonald’s logos and food products, but is a separate company and employer. The franchisee is responsible for all employment matters.

Job Responsibilities

Managers lead shifts weekly, ensuring customers get a fast, accurate, friendly experience. A Shift Manager provides leadership to crew and other managers, ensuring quality, service and cleanliness. Shift Managers perform tasks such as:

• Planning each shift
• Monitoring performance during the shift
• Taking action to ensure the team meets McDonald’s standards
• Monitoring safety, security, and profitability
• Communicating with the next Shift Manager to prepare them
• Helping assigned departments meet their goals
• Meeting targets and overall shift goals

As a Shift Manager, You May Be Responsible For

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Qualifications

Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. Candidates must be 18 years or older. Positive team players with flexible schedules are desired.

Benefits

• Competitive wages
• Annual wage reviews
• Free/discounted employee meals
• National Employee Discount
• McD Perks (Discounts across many companies, nationwide)
• Part time and full time positions available
• Medical, dental and vision plans (Once eligibility has been reached)
• Vacations and PTO (Once eligibility has been reached)
• 401K Company Match Plan (Once eligibility has been reached)
• Flex Pay

Independent Franchise Notice

By applying to this position, you understand the restaurant is owned and operated by an independent franchisee, not McDonald’s USA. All employment decisions will be made by the franchisee alone.