Shift Manager

Castaway Play Cafe LLC; Michigan; On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Flexible Scheduling

Competitive Compensation

Career Advancement Opportunities

Job summary

Castaway Play Cafe LLC is seeking a Shift Manager to oversee restaurant operations during a shift, including scheduling, supervising staff, and ensuring smooth service. The ideal candidate has restaurant experience and strong leadership. Must be able to work nights and weekends.

Part-time shifts with the possibility of full-time. The role involves training staff, delivering excellent customer service, handling complaints tactfully, and reporting sales and productivity to management while

Qualifications

• Must have strong leadership experience in a fast-paced setting.
• Excellent communication and problem-solving abilities.
• Ability to stay calm under pressure and manage shift operations.
• Familiarity with restaurant POS and management software is preferred.

Responsibilities

• Train and manage employees and assign duties as needed
• Lead team in providing exceptional customer service
• Resolve customer complaints gracefully and with tact
• Adhere to all health and safety rules and regulations
• Provide sales and productivity reports to upper management
• Maintain inventory, reorder, and restock as necessary
• Cover shifts of absent employees

Skills

Leadership

Communication

Problem-solving

Calm under pressure

Education

High school diploma/GED

Tools

POS software

Restaurant management software

Microsoft Office

Job description

Job Description

Job Description

Benefits/Perks

• Flexible Scheduling


• Competitive Compensation


• Career Advancement Opportunities

Job Summary

We are seeking an experienced Shift Manager to join our team! As a Shift Manager, you will be responsible for the restaurant's operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience. Must be able to work nights and weekends. Part-time shifts with the possibility of full-time.

Responsibilities

• Train and manage employees and assign duties as needed


• Lead team in providing exceptional customer service


• Resolve customer complaints gracefully and with tact


• Adhere to all health and safety rules and regulations


• Provide sales and productivity reports to upper management


• Maintain appropriate inventory levels, reorder, and restock when necessary


• Cover the shifts of absent employees

Qualifications

• High school diploma/GED


• Previous food service experience


• Familiarity with Microsoft Office, restaurant management software, and POS software


• Ability to remain calm and thrive under pressure


• Excellent management and leadership skills


• Strong communication and problem-solving skills