Shift Manager

The Wendy's Company; Louisville (OH); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Flexible scheduling

Meal discount during shift

Medical, Dental, and Vision insurance

Short term disability insurance

Company paid life insurance

Paid vacation time

401K savings plan

Free uniforms

Ability to legally work in the US

At least 18 years of age

Ability to come to work regularly and?

Job summary

Wendy's Company is looking for a Shift Manager to lead our Crew team, assign tasks, coach performance, and ensure high-quality service and food for customers. The role involves guiding crew members, ensuring safety and adherence to QSC standards, and applying cost-control measures.

You may also handle training, monitor operations, and potentially open or close the restaurant. On-the-job training and advancement opportunities are provided.

Qualifications

• 1+ years of restaurant or supervisory experience.
• Ability to stand for long periods and work in a fast-paced environment.
• Ability to obtain Food Safety Certification.
• Ability to take direction and work well with others.
• Must be able to work legally in the US and be at least 18 years old.

Responsibilities

• Direct and coach crew team, including assignment delegation and follow-up.
• Monitor tasks to ensure Quality, Service, and Cleanliness (QSC) and manage cost-control procedures.
• May be required to open or close the restaurant.

Skills

Leadership

Customer service

Training

Food safety

Communication

Time management

Job description

Shift managers play a vital role in our success as a business by assigning, directing, and following up on activities of Crew team members while also providing high quality service and food to our customers. Job responsibilities include providing guidance and coaching to crew team members, including assignment delegation, instruction, and follow-through. Shift managers ensure proper training for crew team members and maintain safe working conditions by ensuring that all safety guidelines are followed. To assist you in learning to be a successful part of our team, we offer on-the-job training and advancement opportunities.

This position does not include direct supervision of other employees, however Shift Managers do monitor tasks performed by crew team members to ensure product Quality, Service, and Cleanliness (QSC) as well as execute established cost control systems including proper food prep amounts, procedure execution, and bin chart usage to minimize food cost. Shift managers may also be responsible for opening or closing procedures.

• Flexible scheduling
• Meal discount during shift
• Performance feedback evaluations with merit increase opportunities
• Medical, Dental, and Vision insurance
• Short term disability insurance
• Company paid life insurance along with voluntary, employee-paid life insurance
• Paid vacation time
• 401K savings plan
• Free uniforms
• Ability to legally work in the US.
• At least 18 years of age.
• Ability to come to work regularly and promptly.
• Ability to stand for long periods of time without a break.
• Ability to comply with all food safety regulations.
• Ability to work in a fast-paced environment and meet required service time standards.
• Ability to take direction and work well with others.
• Ability to react to change and maintain a positive attitude.
• Ability to obtain Food Safety Certification.
• 1 or more years of restaurant or supervisory experience.