Shift Manager

Sonic Drive-In; La Fayette (KY); On-site; USD 26,000 - 38,000; Full time

Job summary

Sonic Drive-In is seeking a shift supervisor to lead and supervise daily operations, ensuring quality service and products for guests. The role includes training new staff, enforcing policies, and maintaining sanitation standards in a fast-paced restaurant environment.

The position requires strong communication, multitasking, and leadership abilities, with a commitment to reliable attendance and teamwork across shifts.

Qualifications

• General knowledge of restaurant or retail operations.
• Basic math and reading skills required.
• Effective verbal and written communication skills.
• Ability to follow directions and multi-task in a fast-paced environment.
• Demonstrated leadership and time-management abilities.
• Conflict-resolution skills beneficial in shifting teams.

Responsibilities

• Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru if applicable) to meet standards.
• Assist with new employee orientation and training.
• Comply with all company policies, procedures, and operational standards.
• Perform, lead, and supervise regular cleaning and sanitation duties and related tasks per standards.
• Maintain regular attendance and reliability.

Skills

Restaurant knowledge

Math & reading skills

Verbal & written communication

Follow directions

Multitasking & leadership

Time management

Conflict resolution

Job description

Position Summary: This position performs, leads, and supervises basic operational duties to provide quality products and service to guests.

Essential Job Duties:

• Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
• Assist with new employee orientation and training
• Comply with all company policies, procedures, and operational standards
• Perform, lead, and supervise regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards
• Regular attendance

ADDITIONAL DUTIES:

• Lead shift meetings
• Report customer or employee complaints/issues to MOD
• Move and stock food product weighing up to 50 pounds
• Perform other job-related duties as assigned or required

Time/Shift Expectations: Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays

Qualifications and Job Requirements:

• Knowledge/Skills
• General restaurant or retail knowledge
• Basic math and reading skills
• Effective verbal and written communication skills
• Ability to follow directions
• Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions