Team/Crew Leader

soar-restaurants-sonic; Lufkin (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

soar-restaurants-sonic is seeking a Team/Crew Leader in Lufkin, TX to perform, lead, and supervise basic operational duties ensuring quality products and service to guests.

You will assist with orientation, training, and adherence to company policies while maintaining sanitation standards and consistent attendance. The role involves leading shifts, addressing issues with MOD, and assisting with stock and operational tasks as needed.

Qualifications

• Basic math and reading skills required.
• Strong verbal and written communication.
• Ability to follow directions and work under supervision.
• Leadership and ability to supervise staff.

Responsibilities

• Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru).
• Assist with new employee orientation and training.
• Comply with all company policies, procedures, and operational standards.
• Perform, lead, and supervise regular cleaning and sanitation duties.
• Maintain regular attendance.
• Lead shift meetings.
• Report customer or employee complaints/issues to MOD.
• Move and stock food product weighing up to 50 pounds.
• Perform other job-related duties as assigned or required.

Skills

Leadership

Customer service

Communication

Multi-tasking

Time management

Conflict resolution

Job description

Position:Team/Crew Leader

Immediate Supervisor: Manager on Duty (MOD)

Status:Nonexempt

Position Summary: This position performs, leads, and supervises basic operational duties to provide quality products and service to guests.

Essential Job Duties:

• Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
• Assist with new employee orientation and training
• Comply with all company policies, procedures, and operational standards
• Perform, lead, and supervise regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards
• Regular attendance

ADDITIONAL DUTIES:

• Lead shift meetings
• Report customer or employee complaints/issues to MOD
• Move and stock food product weighing up to 50 pounds
• Perform other job-related duties as assigned or required

Time/Shift Expectations: Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays

Qualifications and Job Requirements:

• Knowledge/Skills
• General restaurant or retail knowledge
• Basic math and reading skills
• Effective verbal and written communication skills
• Ability to follow directions
• Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions