Team/Crew Leader

soar-restaurants-sonic; Grapevine (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

soar-restaurants-sonic in Grapevine, Texas is seeking a Team/Crew Leader who will supervise and lead basic operational duties to ensure quality service and products for guests. The role includes training new employees, performing cleaning tasks, and leading shift meetings.

The ideal candidate will have effective communication skills, general knowledge of restaurant operations, and the ability to handle multiple tasks in a fast-paced environment. Availability for irregular hours, including nights and weekends, is required.

Qualifications

• Knowledge of general restaurant or retail operations.
• Effective communication skills required.
• Ability to follow directions and multi-task effectively.

Responsibilities

• Lead and supervise operational duties for the team.
• Perform cleaning and sanitation duties to ensure quality standards.
• Assist with training new employees.

Skills

Verbal and written communication skills

Multi-tasking

Leadership

Conflict-resolution skills

Job description

Position: Team/Crew Leader

Immediate Supervisor: Manager on Duty (MOD)

Status: Nonexempt

Position Summary: This position performs, leads, and supervises basic operational duties to provide quality products and service to guests.

Essential Job Duties:

• Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
• Assist with new employee orientation and training
• Comply with all company policies, procedures, and operational standards
• Perform, lead, and supervise regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards
• Regular attendance

Additional Duties:

• Lead shift meetings
• Report customer or employee complaints/issues to MOD
• Move and stock food product weighing up to 50 pounds
• Perform other job-related duties as assigned or required

Time/Shift Expectations: Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays

Qualifications and Job Requirements:

• Knowledge/Skills
• General restaurant or retail knowledge
• Basic math and reading skills
• Effective verbal and written communication skills
• Ability to follow directions
• Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions