Team/Crew Leader

soar-restaurants-sonic; Lincoln Park (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

SOAR Restaurants Sonic is seeking a Team/Crew Leader to supervise stations, lead teams, and ensure quality products and guest service.

The role involves training new employees, enforcing policies, maintaining sanitation, and regular attendance. You will report to MOD and manage shift operations, with hours including nights, weekends, and holidays.

Qualifications

• Supervises station duties and leads team to meet standards.
• Assists with new employee orientation and training.
• Understands company policies and sanitation standards.
• Maintains regular attendance.
• Knowledge of general restaurant operations is required.

Responsibilities

• Lead and supervise station duties across fountains, grill, front swamp, back swamp, expeditor, food prep, and drive-thru as assigned.
• Provide training and orientation to new staff.
• Enforce company policies, procedures, and operational standards.
• Maintain cleaning and sanitation duties per standards.
• Ensure regular attendance and reliable team performance.

Skills

Leadership

Multi-tasking

Communication

Follow directions

Time management

Conflict resolution

Basic math

Reading skills

Restaurant knowledge

Job description

Position:Team/Crew Leader

Immediate Supervisor:

Manager on Duty (MOD)

Status:

Nonexempt

Position Summary:

This position performs, leads, and supervises basic operational duties to provide quality products and service to guests.

Essential Job Duties:

• Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards


• Assist with new employee orientation and training


• Comply with all company policies, procedures, and operational standards


• Perform, lead, and supervise regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards


• Regular attendance

ADDITIONAL DUTIES:

• Lead shift meetings


• Report customer or employee complaints/issues to MOD


• Move and stock food product weighing up to 50 pounds


• Perform other job-related duties as assigned or required

Time/Shift Expectations:

Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays

Qualifications and Job Requirements:

• Knowledge/Skills


• General restaurant or retail knowledge


• Basic math and reading skills


• Effective verbal and written communication skills


• Ability to follow directions


• Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Work Environment:

Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions