Team/Crew Leader

soar-restaurants-sonic; Hurst (TX); On-site; USD 19,000 - 28,000; Full time

Job summary

Sonic Drive-In in Texas is seeking a Team/Crew Leader to perform, lead, and supervise daily operations to deliver quality products and guest service.

You will oversee fountain, grill, drive-thru duties, train new team members, maintain sanitation, ensure policy compliance, and uphold attendance standards.

Qualifications

• General restaurant or retail knowledge.
• Strong math and reading skills.
• Clear verbal and written communication.
• Ability to follow directions and multi-task.
• Demonstrated leadership and conflict resolution.

Responsibilities

• Lead station duties (fountain, grill, drive-thru as applicable) to meet standards.
• Assist with new employee orientation and training.
• Ensure compliance with company policies and standards.
• Perform cleaning and sanitation duties as required.
• Maintain regular attendance.
• Lead shift meetings.
• Report issues to MOD.
• Move and stock product up to 50 pounds.
• Perform other job-related duties.

Skills

General restaurant knowledge

Basic math and reading skills

Effective verbal and written沟通技能

Ability to follow directions

Multitasking and time management

Leadership and conflict resolution

Job description

Position:Team/Crew Leader

Immediate Supervisor: Manager on Duty (MOD)

Status:Nonexempt

Position Summary: This position performs, leads, and supervises basic operational duties to provide quality products and service to guests.

Essential Job Duties:

• Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
• Assist with new employee orientation and training
• Comply with all company policies, procedures, and operational standards
• Perform, lead, and supervise regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards
• Regular attendance

ADDITIONAL DUTIES:

• Lead shift meetings
• Report customer or employee complaints/issues to MOD
• Move and stock food product weighing up to 50 pounds
• Perform other job-related duties as assigned or required

Time/Shift Expectations: Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays

Qualifications and Job Requirements:

• Knowledge/Skills
• General restaurant or retail knowledge
• Basic math and reading skills
• Effective verbal and written communication skills
• Ability to follow directions
• Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions