Shift Manager

McDonald's; Haines City (FL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

15–25 days paid vacation

Medical, dental, and vision coverage

Education assistance

Short- and long-term disability insurance

Job summary

An independent restaurant franchise is seeking a Shift Manager in Haines City, Florida. The position involves leading shifts, ensuring a fast, accurate, and friendly customer experience, and managing crew members. Qualified candidates should have previous leadership experience, be at least 18 years old, and be passionate about a fast-paced environment. The role offers an attractive benefits package including vacation, medical coverage, and education assistance.

Qualifications

• Previous leadership experience is preferred, ideally in a restaurant, retail, or hospitality environment.
• Good team players needed with a flexible schedule.
• Must be 18 years or older.

Responsibilities

• Lead shifts to ensure fast, accurate, friendly customer experience.
• Provide leadership to crew and other managers.
• Ensure quality, service, and cleanliness.

Skills

Leadership

Teamwork

Customer Service

Flexible Schedule

Job description

Apply for the Shift Manager role at McDonald's.

This posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. The franchisee holds a license to use McDonald’s logos and products, but is a separate company and employer. All employment matters, including hiring, firing, discipline, and scheduling, are handled exclusively by the franchisee.

Responsibilities

Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience. A Shift Manager provides leadership to crew and other managers during a shift to ensure quality, service, and cleanliness to customers. The role includes:

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Qualifications

Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment. Good team players are needed, with a flexible schedule and passion for working in a fast‑paced McDonald's environment. Applicants must be 18 years or older.

Benefits

Eligible for an attractive benefits package, including:

• 15–25 days paid vacation
• 10 paid holidays and an 8‑week sabbatical every 10 years
• Education through Archways to Opportunity with opportunities to earn a high school degree, college tuition assistance, and ESL classes
• Medical, dental, and vision coverage
• Pre‑tax flexible spending accounts
• Short‑ and long‑term disability, life, and accident insurance
• Paid leave of absence
• Service awards
• Employee Resource Connections
• Adoption assistance
• Matching gift program

Franchise Information

This shift manager position is at a McDonald’s restaurant owned and operated by an independent franchisee. All employment decisions are made by the franchisee; McDonald’s USA has no involvement in hiring or employment matters.