Shift Manager

McDonald's; Memphis (TN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

15-25 days paid vacation

10 paid holidays

Medical, dental and vision coverage

Education assistance through Archways to Opportunity

Job summary

A leading fast-food franchise is seeking a Shift Manager in Memphis, TN. This role involves leading shifts to ensure a high-quality customer experience, managing crew, and maintaining service standards. Ideal candidates will have prior leadership experience and a passion for teamwork in a fast-paced setting. The position offers various benefits, including paid vacation, holidays, and medical coverage.

Qualifications

• Previous leadership experience preferred in restaurant, retail, or hospitality.
• Candidate must be 18+ and have a flexible schedule.
• Positive team player with a passion for a fast-paced environment.

Responsibilities

• Lead shifts weekly ensuring customers receive fast, accurate, friendly service.
• Maintain quality, service, and cleanliness during shifts.
• Manage crew and train new employees.

Skills

Leadership

Customer Service

Communication Skills

Inventory Management

Job description

Shift Manager

Apply for the Shift Manager role at McDonald's.

This position is with an independent franchisee that holds a license to use the McDonald's brand. The franchisee is the employer and is responsible for all employment decisions.

About The Role

Shift Managers lead shifts weekly, ensuring customers receive a fast, accurate, friendly experience. They provide leadership to crew and other managers during the shift to maintain quality, service, and cleanliness.

Key Responsibilities

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Qualifications

Previous leadership experience preferred, ideally within a restaurant, retail or hospitality environment. Candidate must be 18+ and possess a flexible schedule. Positive team player with passion for a fast‑paced environment.

Benefits

• 15‑25 days paid vacation
• 10 paid holidays & 8‑week sabbatical every 10 years
• Education through Archways to Opportunity (e.g., high school degree, college tuition assistance, ESL)
• Medical, dental and vision coverage
• Pre‑tax flexible spending accounts
• Short‑ and Long‑Term Disability, life and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption assistance
• Matching gifts program

This posting includes general information about working at McDonald's and is not a complete job description. By applying, you acknowledge being hired by the independent franchisee and that McDonald’s USA will not be involved in employment decisions.